Netatmo Forum

I "solved" this on iOS by muting notifications from the security app but allowing "critical alerts". This way an alarm notification will show up and play a sound, no matter if notifications are turned on or off or if the phone is muted or not. I'm not sure if that is possible on android devices... ...

Erwan_Netatmo wrote: ↑

15 Feb 2020, 15:35

Thank you for your enthusiasm!

But shouldn't I get the new version automatically if I delete and reinstall the app? Or is this based on the google account?

This is very strange... my wife gets the app with the new shield icon on all her android devices but I do not. I tried uninstalling and reinstalling the app but nothing changes.

What could be different?

I already asked the question before in another thread but got no response, so I'm trying again because this is really annoying. The monthly notifications of a successful wifi connection of the smoke alarms are really annoying me. They can come at an unspecified time (like night time) and they usuall...

I'm a bit annoyed by the notifications the smoke alarms generate each month with the connection test. Can these be disabled without disabling the messages that really matter?

Subscribed today. As a beta tester of the smart valves I should be selected! :mrgreen: Strangely, my v2 weather station never updates it's firmware automatically. I manually updated it today to firmware version 140. It was still at version 137. I have to force it by reinstalling the base station. Yo...

Yesterday I installed my additional smoke alarms. When installing them I noticed that I have 2 home locations in my account while I only have one physical, so I would like to delete the other one. The problem is that I could not find how to delete it. To make things more complicated, both home locat...

Yes I do understand. And over the life span of the device they are not too expensive but when after 10 years you have to replace - say - 10 smoke alarms at once, that's a lot of money...

Hi Marty,
I used my Samsung Galaxy Tab S2 (SM-T810) running android v7, but I also tried with my android phone which gave the same result. Anyway, everything is working fine now. I did find a few errors in the app though. Nothing functional but sometimes messages appear in the wrong language.

I installed my fist smoke alarm yesterday. Things didn't work as smooth as I'm used to from Netatmo products. I could not get it configured with the app. Either there was a server issue at that time or the app must have misread the QR code at the back of the booklet, although I'm not sure if that is...