Search found 14 matches

by joseluis
26 Nov 2019, 06:46
Forum: General questions
Topic: Wind Gauge after 2 years and 10 months
Replies: 1
Views: 400

Wind Gauge after 2 years and 10 months

Hi, Recently, I had to do the first battery change of the anemometer since I installed it, which was 2 years and 10 months more or less. I used the official physical support for installing it in a pole in my roof. I made it In the pictures attached you'll see the status of it.... it's not the best f...
by joseluis
22 Aug 2017, 11:03
Forum: General questions
Topic: Netatmo server unstable yet again.... :(
Replies: 4
Views: 3331

Re: Netatmo server unstable yet again.... :(

Yes, I did already, I lost almost 1 year of data and the data is still missing and Netatmo official Support doesn't recover it, doesn't tell me how my data was deleted, etc after months of insisting The only thing they suggest me is: "hey, we don't have a "delete your data" button, only you can do t...
by joseluis
22 Aug 2017, 08:16
Forum: Feature requests
Topic: Own server
Replies: 10
Views: 2526

Own server

Hi, I would like to stop using your servers and have a way to have my data locally in one of my home servers without depending on you. Please, note this as Feature Request: use local server / database instead of Netatmo servers. You kill 2 birds on 1 shot: reduce the load on your servers and some us...
by joseluis
22 Aug 2017, 08:10
Forum: Weather Station Android Application
Topic: Indoor and outdoor temperature on same graph
Replies: 2
Views: 1083

Re: Indoor and outdoor temperature on same graph

Netatmo haven't improved the functionality of webapp or android app since years ago... you always get the same graphs and same stuff and they don't care about users requests
by joseluis
22 Aug 2017, 08:08
Forum: General questions
Topic: Netatmo server unstable yet again.... :(
Replies: 4
Views: 3331

Re: Netatmo server unstable yet again.... :(

Netatmo support is the worst, I don't know why you keep trying using this forum, they never respond

The future will be that Netatmo will stop supporting Weather stations totally and we'll have a few nice bricks at home
by joseluis
22 Aug 2017, 08:05
Forum: My Weather Station data
Topic: Outside data lost when replacing outside sensor?
Replies: 4
Views: 574

Re: Outside data lost when replacing outside sensor?

1 year later and no one responded to you... not even the Netatmo people that goes around this forum. They don't care about Weather Station users, that doesn't gives more money...
by joseluis
12 Jul 2017, 09:45
Forum: My Weather Station data
Topic: Data lost - Netatmo "support" won't restore it
Replies: 2
Views: 494

Re: Data lost?

Update: Netatmo support finally admits that they don't think on recovering the data, and its investigation was only to know the cause of the data loss... In short, the worst support ever... If I knew, I wouldn't have bought the netatmo station. Luckily, I know it, so I won't buy now any other Netatm...
by joseluis
04 Jul 2017, 12:44
Forum: My Weather Station data
Topic: Data lost - Netatmo "support" won't restore it
Replies: 2
Views: 494

Re: Data lost?

After 1 month and a half, the only thing I got from Netatmo support is that they are still investigating the issue...

Has anyone had the same issue?
by joseluis
23 May 2017, 17:01
Forum: My Weather Station data
Topic: Delete rain gauge data not working
Replies: 3
Views: 591

Re: Delete rain gauge data not working

I have a similar problem of data loss, partial, but I lost almost a year of data. The thing is that, at least for me, it didn't happen when deleting other data, I just simply realized that it happened (of course, I'm not looking at previous yeaqs data all the time) Good to know that they can restore...
by joseluis
23 May 2017, 00:40
Forum: My Weather Station data
Topic: Data lost - Netatmo "support" won't restore it
Replies: 2
Views: 494

Data lost - Netatmo "support" won't restore it

Hi, I just realized that all my data previous to 16th of October of 2016 is lost. Neither appears in the Web or if I try to download it in CSV... nothing... Of course my station has been working since beginning of 2016, so it makes no sense that all that data has been deleted. Does anyone else have ...

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