Search found 115 matches

by ubik
05 Nov 2019, 11:52
Forum: Android
Topic: Geofencing
Replies: 7
Views: 384

Re: Geofencing

I have the same issue on Android 9
by ubik
05 Nov 2019, 11:42
Forum: General questions
Topic: Géolocalisation ne marche plus
Replies: 4
Views: 95

Re: Géolocalisation ne marche plus

Geofencing is not working also for me
by ubik
05 Nov 2019, 11:42
Forum: General questions
Topic: My Indoor camera keeps saying "Video Unavailable. The Camera is off"
Replies: 1
Views: 2162

Re: My Indoor camera keeps saying "Video Unavailable. The Camera is off"

Same here. I often get the "Video Unavailable. Camera is off" message in the app, while I get the live stream in the web app on my desktop.
by ubik
31 Aug 2019, 14:52
Forum: General questions
Topic: Defective SD card reported
Replies: 9
Views: 718

Re: Defective SD card reported

I now using the 4th sd card, as the previous three were damaged by the camera. I agree on the suspect that the camera exposes the sd card to too much heat, hence the frequent damaging
by ubik
27 May 2019, 16:01
Forum: General questions
Topic: Slow FTP upload
Replies: 5
Views: 564

Re: Slow FTP upload

Hi Guillaume,
I received your email.
I will try to do what you suggest.

Thanks for you prompt reply
by ubik
27 May 2019, 14:48
Forum: General questions
Topic: Slow FTP upload
Replies: 5
Views: 564

Slow FTP upload

Hi, after one of the recent firmware updates (I can't say exactly which one, since unfortunately th euser does not have control on when and whether to apply a firmware update) my Smart Indoor Camera (Welcome camera) often sends notification about slowness of FTP update. My camera is configured to up...
by ubik
25 Oct 2018, 13:55
Forum: General questions
Topic: Removing broken Welcome from software
Replies: 2
Views: 334

Re: Removing broken Welcome from software

Did you try to replace the SD card with a new one?
by ubik
25 Oct 2018, 12:30
Forum: General questions
Topic: 'Motion Detected' instead of 'Unknown Face'
Replies: 3
Views: 451

Re: 'Motion Detected' instead of 'Unknown Face'

I have the same problem, I am recently getting a lot of motion detected instead of recognizing known people.
In the past it did work better than recently... what happened?
by ubik
09 May 2018, 16:55
Forum: General questions
Topic: Disconnections of Tags with firmware 199
Replies: 4
Views: 403

Re: Disconnections of Tags with firmware 199

In my case the issue disappeared, I don't know exactly why. The batteries were good, anyway this is what I did: - I had disconnection issues only for two tags, let's say Tag1 and Tag2 - I removed and reinserted the same batteries in Tag1 - I disconnected Tag1 from the Welcome camera configuration - ...
by ubik
02 May 2018, 15:54
Forum: General questions
Topic: Disconnections of Tags with firmware 199
Replies: 4
Views: 403

Disconnections of Tags with firmware 199

Hi.
since my welcome camera was upgraded to firmware version 199 I am getting again disconnections and reconnections of the Tags, which I did not have with the previous firmware.
Can Netatmo take a look into this issue?

Thanks

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