Search found 210 matches

by Subzero
26 Oct 2019, 13:48
Forum: Feature requests
Topic: Day and night advanced Alert-Zone option!
Replies: 1
Views: 1674

Re: Day and night advanced Alert-Zone option!

Really need this option now, an acknowledgement would be nice...
by Subzero
26 Oct 2019, 13:47
Forum: General questions
Topic: Dropbox icon dissapeared since App update (android)
Replies: 5
Views: 212

Re: Dropbox icon dissapeared since App update (android)

A month on now and still no icon, why do you always break things when updating, I thought you had the Beta testers for this reason?!
by Subzero
01 Oct 2019, 22:00
Forum: General questions
Topic: Dropbox icon dissapeared since App update (android)
Replies: 5
Views: 212

Re: Dropbox icon dissapeared since App update (android)

jofre_netatmo wrote:
24 Sep 2019, 09:12
Hi Subzero, thanks for reporting the issue.
We're working to have it back in the next update.
Sorry for the inconvenience.
I have updated the App again, but the Dropbox issue still exists unfortunately. :-(
by Subzero
28 Sep 2019, 08:30
Forum: Feature requests
Topic: Day and night advanced Alert-Zone option!
Replies: 1
Views: 1674

Day and night advanced Alert-Zone option!

Please developers read this. As footfall during the day and night are different, like most, I'd like to set a different Alert-Zone area at night compared to day! Can you add the option (advanced), to set a different alert-zone for day and night. As I find I need to monitor a wider area at night, plu...
by Subzero
28 Sep 2019, 08:19
Forum: General questions
Topic: Flawed product - multiple issues
Replies: 3
Views: 268

Re: Flawed product - multiple issues

I have a Netatmo Presence Outdoor camera. It was installed two months ago. Initially it partially worked in that it recorded videos and sent alerts to my phone. There were multiple drops however and sometimes it reconnected itself and other times it would require me to go through the setup process ...
by Subzero
28 Sep 2019, 08:14
Forum: General questions
Topic: Presence Floodlight and IR not working
Replies: 8
Views: 895

Re: Presence Floodlight and IR not working

v155 has been been out for months though?
by Subzero
28 Sep 2019, 08:13
Forum: General questions
Topic: Another issue since Android App update.
Replies: 1
Views: 155

Another issue since Android App update.

Hi, I've found another issue unfortunately, and it's a very irritating one! When watching recorded videos through the App, if you try to swap to a different video it continues playing the same video and will not let you view the next video you've selected until the current one has finished playing?!...
by Subzero
24 Sep 2019, 09:17
Forum: General questions
Topic: Dropbox icon dissapeared since App update (android)
Replies: 5
Views: 212

Re: Dropbox icon dissapeared since App update (android)

Glad you're working on it.
By the way apart from this the new update is great, videos load way faster, pinch and zoom is good, and the layout is way neater.
by Subzero
24 Sep 2019, 09:16
Forum: General questions
Topic: Flawed product - multiple issues
Replies: 3
Views: 268

Re: Flawed product - multiple issues

Have you scanned (loads of apps) the 2.4ghz range in your area, I'd set (manually) your router to a less congested band. You want to pick 1, 6, or 11 (less cross talk), it makes a big difference and can stop dropouts.
by Subzero
24 Sep 2019, 09:10
Forum: General questions
Topic: Disappointing. Returned this today
Replies: 1
Views: 204

Re: Disappointing. Returned this today

Never had an issue myself with connection, if you're still using the cheap router your ISPs provide that may limit range and through put? I can't stress enough for a good reliable network at home, turn the ISP provided router to modem only mode, then buy a better router, it's night and day the perfo...

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