Search found 7 matches

by Biscuit
31 Dec 2017, 19:00
Forum: General questions
Topic: You have reached the maximum number of room with products
Replies: 8
Views: 606

Re: You have reached the maximum number of room with product

over the last few weeks I have purchased 14 Netatmo Smart Radiator Valves for my house, quite an investment but I figured that to do it properly and get the most benefit you need to change all the valves on your radiators. I have added most of the valves to rooms but have an issue when trying to ad...
by Biscuit
26 Dec 2017, 15:55
Forum: General questions
Topic: Firmware Update Request - Currently Versions Mixed
Replies: 0
Views: 158

Firmware Update Request - Currently Versions Mixed

Hello Can you please update the firmware for my relays and thermostats, I have 2 of each installed: Downstairs: Relay Serial # 70:ee:50:1a:d4:30 Firmware 160 Thermostat Serial # j1ab05c Firmware 64 Upstairs: Relay Serial # 70:ee:50:1a:b4:86 Firmware 150 Thermostat Serial No j1accbc Firmware 59 I am ...
by Biscuit
26 Dec 2017, 11:01
Forum: General questions
Topic: Rad Valve Poor Communications Extender Required
Replies: 0
Views: 226

Rad Valve Poor Communications Extender Required

I went the Netatmo route a couple of years ago and have the following items installed: 1 No Welcome camera 1 No Presence camera 2 No Room Thermostats (Upstairs & Downstairs) Till now I've had a few communication issues but the system has been usable and probably worth the expenditure. As a result of...
by Biscuit
30 Dec 2016, 12:34
Forum: General questions
Topic: Thermostat Switches Off
Replies: 4
Views: 242

Thermostat Switches Off

Advice please someone, I've 2 thermostats the first installed (downstairs) around 3 months ago and the second installed (upstairs) a month later as I was very happy with the performance and capabilities of the first. All worked well till a few days ago when the upstairs thermostat started switching ...
by Biscuit
05 Dec 2016, 13:34
Forum: General questions
Topic: Are You Happy With Your Presence?
Replies: 12
Views: 659

Re: Are You Happy With Your Presence?

I installed my Presence last Friday and have to say I'm delighted, yes I'd have appreciated a few improvement a stronger LED lamp for one and the microphone's a bit iffy but generally I'm happy, Not sure why some are complaining about speed of response, I'm getting notifications in the region of 5-1...
by Biscuit
22 Oct 2016, 11:31
Forum: Attaching the Thermostat to the boiler
Topic: Have I Made an Expensive Mistake
Replies: 1
Views: 429

Have I Made an Expensive Mistake

Hi Some advice please as I think I've made a terrible mistake in not researching the capabilities of the Netatmo thermostat before purchasing. I suppose having the Netatmo Welcome which installed easily (I hoping that the Presence I have on order will be the same) however the Thermostat may not be t...

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