Search found 49 matches

by camillo777
20 Dec 2016, 16:44
Forum: General questions
Topic: Account access
Replies: 5
Views: 361

Re: Account access

Johan_Netatmo wrote:Hi,

It's a real message. If you're not responsable for the connection you need to change you password.
The link in the email is indeed wrong.
Is it an official netatmo email?
Camillo
by camillo777
15 Dec 2016, 19:39
Forum: General questions
Topic: Account access
Replies: 5
Views: 361

Account access

Hi I just received this email on my account. I did not make any access to my account. Is it real or fake message? Links seem wrong as well: https://myamucaj.corp.netatmo.comsettingsaccount/contact Netatmo Gentile Cliente Netatmo, Qualcuno si è connesso al tuo account Netatmo myemail tramite l'applic...
by camillo777
14 Dec 2016, 23:44
Forum: General questions
Topic: Firmware Netatmo Welcome,
Replies: 133
Views: 14457

Re: Firmware Netatmo Welcome,

Padster wrote:Latest is actually Welcome v124 and TAGs v29
But where is thus 124 firmware?
I cannot find it neither in the release notes thread, neither my camera was updated.
Am I misleading something?
Camillo
by camillo777
14 Dec 2016, 15:04
Forum: General questions
Topic: Firmware Netatmo Welcome,
Replies: 133
Views: 14457

Re: Firmware Netatmo Welcome,

Hi all, I've just updated the changelog :-) where is changelog? Thank you http://forum.netatmo.com/viewtopic.php?f=29&t=4705 =) Latest is: Welcome v119 / Tags v25 2016-09-14: - [Welcome] Various bug fixes and optimizations - [Tags] Stability improvements - [Tags] Sensitivity Activity setting can no...
by camillo777
14 Dec 2016, 14:02
Forum: General questions
Topic: Firmware Netatmo Welcome,
Replies: 133
Views: 14457

Re: Firmware Netatmo Welcome,

Brieuc_Netatmo wrote:Hi all,
I've just updated the changelog :-)
where is changelog?
Thank you
by camillo777
30 Nov 2016, 11:49
Forum: General questions
Topic: Geofencing and timeout
Replies: 28
Views: 3030

Re: Geofencing and timeout

Hi, I am experiencing also the "Set away if not seen for N hours" is not working.
I am at home even after 3 or 8 hours even if it is set for 2 hours.
This is really annoying and it is not clear to me what is happening...
Is it in the app or in the camera software?
by camillo777
28 Nov 2016, 15:58
Forum: General questions
Topic: Switch off notfication for someone
Replies: 6
Views: 340

Re: Switch off notfication for someone

I think you can only set enabled notification on "when nobody is at home".
Camillo
by camillo777
24 Nov 2016, 23:45
Forum: General questions
Topic: Black out and camera now upside down
Replies: 3
Views: 295

Re: Black out and camera now upside down

Just an update.
Support connected and corrected it.
They say there has been a problem with the camera filter but they do not know why.
I hope they use collected logs to correct this strange behavior in next firmware.
Camillo
by camillo777
23 Nov 2016, 17:38
Forum: General questions
Topic: Geofencing and timeout
Replies: 28
Views: 3030

Re: Geofencing and timeout

Yes geofencing on mobile I confirm it does not work. I have to set manually "out of home". Support gave me this hint (did not try yet but I think it will not help): Sometimes you phone cannot detect that you left. Please remove the tick "it's me" then tick again Today even the settings to automatica...
by camillo777
23 Nov 2016, 10:27
Forum: General questions
Topic: UDP Ports 500, 4500 Apple Router
Replies: 2
Views: 473

Re: UDP Ports 500, 4500 Apple Router

Hi, on the intranet side you should not have problems so I guess Apple wifi. When you get outside it is where you have problems. If you can configure DLink to allow plug and play it will open ports for you. If you want more granular security then you need to know camera ip address and manually open ...

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