Search found 56 matches

by Owenlars
21 Mar 2017, 20:23
Forum: Questions générales
Topic: Camera soit disant déconnectée mais enregistre les séquences
Replies: 40
Views: 2020

Re: Camera soit disant déconnectée mais enregistre les séque

Brieuc

Mais le bug reste pour moi, j'ai mis les details sur le forum anglais et aussi j'ai commence un ticket

Peut etre vous pouvez m'aider.

Merci
by Owenlars
21 Mar 2017, 19:12
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 1621

Re: Presence no live or recorded (do get notifications)

Kiboost, I imagine they have looked at your camera. There is obviously some global problem and I guess they will get round to everyone at some stage.
by Owenlars
21 Mar 2017, 18:04
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 1621

Re: Presence no live or recorded (do get notifications)

I have a similar problem. No live feed but camera recording and making accessible detected movement. Also when I try to switch monitoring on or off, I get "unable to change camera state please try later", similar message with changing alert zones and if I try to turn on the light manually I get "set...
by Owenlars
21 Mar 2017, 15:50
Forum: General questions
Topic: [SOLVED] Delete Profile Welcome
Replies: 1
Views: 181

Re: Delete Profile Welcome

If you press and hold a picture of one of the people that Welcoe sees, you will get the option to edit that person. If you then tap edit you will get a screen which gives you the option to "forget this person" right at the bottom of the page. I assume it is this you mean rather than deleting your Ne...
by Owenlars
17 Mar 2017, 12:03
Forum: General questions
Topic: No live stream and recording anymore
Replies: 6
Views: 468

Re: No live stream and recording anymore

Firmware update is automatic and support cleared my buffer by remotely accessing the camera. It has now worked continually since 25 January.
by Owenlars
16 Mar 2017, 16:46
Forum: General questions
Topic: No live stream and recording anymore
Replies: 6
Views: 468

Re: No live stream and recording anymore

This is what Netatmo support did to mine when it had a similar problem. "We have had a look at your camera. Apparently a small bug made it buffer too much information and was unable to send it. We have emptied the buffer so that the camera works again. Please, can you confirm it does? As for the bug...
by Owenlars
05 Mar 2017, 13:48
Forum: General questions
Topic: SD Card malfunction after rain
Replies: 11
Views: 871

Re: SD Card malfunction after rain

I do agree with your sentiment however a quick fix is to put a small piece of electrical tape over the sd card slot, it will keep the water out.
by Owenlars
21 Feb 2017, 16:23
Forum: General questions
Topic: Change SD Card
Replies: 109
Views: 7659

Re: Change SD Card

I have bought a Sandisk weatherproof etc 32Gb card which I intend to install when I am next where the camera is. However, it has now been working ok for a month so I am tempted to leave everything as it is rather than ness about abc screw it up again. Anyone have any views one way or the other.
by Owenlars
09 Feb 2017, 15:38
Forum: General questions
Topic: FTP Storage
Replies: 7
Views: 661

Re: FTP Storage

Thanks kibosh. I was really trying to find the format of each of the fields so what goes in each of Hostname : is this the ftp path or the IP address and if IP address which one? Port: 21 User : the user credentials for the NAS drive? Password : password for the NAS drive Save to: the directory on t...
by Owenlars
09 Feb 2017, 10:08
Forum: General questions
Topic: Feature Request - Away assist app
Replies: 12
Views: 635

Re: Feature Request - Away assist app

In response to Johan's request for information (see how quickly the community respond to requests for help from Netatmo) :D I have to say that as far as I am concerned the Welcome geofencing seems to work very well both my wife and I have our phones set to record when we leave and it does just that....

Go to advanced search