Search found 57 matches

by Owenlars
24 Jan 2017, 15:58
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1810

Re: No more video display in app (ios) and web client

Still no response on thus from Netatmo, however let's keep it up the top of the list.
by Owenlars
22 Jan 2017, 11:31
Forum: General questions
Topic: Reset without QR-Code
Replies: 3
Views: 403

Re: Reset without QR-Code

You can get this from the app go to

Settings: location name: camera name: scroll down to qr code and it will give you the details
by Owenlars
22 Jan 2017, 11:31
Forum: General questions
Topic: Reset without QR-Code
Replies: 3
Views: 403

Re: Reset without QR-Code

You can get thus from the app go to

Settings: location name: camera name: scroll down to qr code and it will give you the details
by Owenlars
22 Jan 2017, 11:28
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1810

Re: No more video display in app (ios) and web client

Partly to keep thus issue near the top but no further news in this from Netatmo, Jofre, is there any progress?
by Owenlars
20 Jan 2017, 09:30
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1810

Re: No more video display in app (ios) and web client

Netti
Exactly the same timing as me, seems a remarkable coincidence and Florian said to me that the logs all looked ok. There is something odd going on but I have not heard from Netatmo since Tuesday. Let's hope Florian and Jofre can get a fix going.
by Owenlars
19 Jan 2017, 10:09
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1810

Re: No more video display in app (ios) and web client

Jofre says that Netatmo are looking for a fix and I have had correspondence with Florian on the subject so I guess we wait and see. Thanks, Netatmo, for responding, any idea on a fix timescale, my camera has been out for nearly a week now?
by Owenlars
16 Jan 2017, 15:56
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1810

Re: No more video display in app (ios) and web client

Mine did exactly the same on Thursday night last, however I gave downloaded the 24 hours video so the thing is still connected. Unfortunately I am in England and the camera is in France, so I am hoping my support request to Netatmo may result in a remote reboot.

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