Search found 56 matches

by Tiuri
01 Aug 2017, 20:40
Forum: General questions
Topic: Android App - new notification sound
Replies: 9
Views: 998

Re: Android App - new notification sound

What The Hell Netatmo!! We exchange emails about it being totally ridiculous that the notification sound cannot be switched off in the app. Netatmo asks for my preferences (yes, the app should respect Android system-level do-not-disturb or silent mode) then after a week or so, you release a new vers...
by Tiuri
14 Jul 2017, 14:18
Forum: General questions
Topic: Android App - new notification sound
Replies: 9
Views: 998

Re: Android App - new notification sound

Yes, we should be able to choose our own sound (maybe even a sound per category) but more importantly, we should be able to switch the sound off!!!!!!
by Tiuri
12 Jul 2017, 14:05
Forum: General questions
Topic: All Tags now unreachable.
Replies: 13
Views: 1319

Re: All Tags now unreachable.

For me this happened on 9 June, all three lost their signal. A few weeks before that, the exact same thing happened. I managed to get them working again by inserting, yet again, new batteries, but after June I haven't been able to get them to work :( It's ridiculous.
by Tiuri
09 May 2017, 17:29
Forum: General questions
Topic: Amazon Show support
Replies: 2
Views: 655

Amazon Show support

Today amazon introduced the new Amazon Show, an Echo but with a screen. From the description: Ask Alexa to show you the front door or monitor the baby's room with compatible cameras from Ring and Arlo. It would be amazing, if Netatmo would make its Presence (and perhaps Welcome) camera compatible wi...
by Tiuri
26 Dec 2016, 09:24
Forum: General questions
Topic: "Can't connect" after WiFi setup
Replies: 7
Views: 885

Re: "Can't connect" after WiFi setup

jofre wrote:Hi,

Bluetooth is only used by the Android installer.
It would be extremely helpful if you put this kind of information in the manual or somewhere in the app during setup!!!
by Tiuri
29 Nov 2016, 19:10
Forum: General questions
Topic: Expandable notifications (Snapshot in notification area)
Replies: 10
Views: 693

Re: Expandable notifications (Snapshot in notification area)

Sorry, you're right, thought this was the Presence forum but since they both use the same app,
by Tiuri
29 Nov 2016, 18:05
Forum: General questions
Topic: Change SD Card
Replies: 109
Views: 11728

Re: Change SD Card

I opened a support case on Saturday at Netatmo and mentioned that on there website is says 16GB and in the Presence is only a 8GB SD card. Netatmo replied. Dear customer, Thank you for having contacted us. On our website, we actually mention a 8 GB SD card: https://www.netatmo.com/product/security/...
by Tiuri
29 Nov 2016, 15:16
Forum: General questions
Topic: Expandable notifications (Snapshot in notification area)
Replies: 10
Views: 693

Re: Expandable notifications (Snapshot in notification area)

To save storage space into the sd card? That's the most important reason. Also my front door exits on a public square and I simply don't need lots of clips of playing children. All the more so because of the strict German regulations regarding privacy. I don't think it's immediately obvious that my...
by Tiuri
29 Nov 2016, 08:08
Forum: General questions
Topic: Change SD Card
Replies: 109
Views: 11728

Re: Change SD Card

The amazon listing does not include the size of the SD card, but there's already one review that mentions the discrepancy between what was ordered (16 GB) and what was delivered (8GB). In my opinion, this will generate a lot of bad publicity for Netatmo, the company, not necessarily the Presence cam...
by Tiuri
29 Nov 2016, 07:49
Forum: General questions
Topic: Expandable notifications (Snapshot in notification area)
Replies: 10
Views: 693

Re: Expandable notifications (Snapshot in notification area)

Oh I know. I meant a delete button to delete the event from the timeline.

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