Search found 56 matches

by Tiuri
21 Nov 2016, 09:52
Forum: General questions
Topic: Notification of objects e.g. persons not working anymore
Replies: 22
Views: 1574

Re: Notification of objects e.g. persons not working anymore

wimmpet wrote: i lost my QR Code, i can`t install the camera again.

You can generate a new QR code in the app
by Tiuri
19 Nov 2016, 20:29
Forum: General questions
Topic: The floodlight doesn't work in automatic mode
Replies: 9
Views: 816

Re: The floodlight doesn't work in automatic mode

I have the same problem, clearly visible in a recording from yesterday (18 Nov) evening. It's dark so the IR is working, I walk into view, the camera seems to recognise that I'm a person, so the IR is switched off but the floodlight is not switched on, consequently, the recording goes almost complet...
by Tiuri
17 Nov 2016, 09:39
Forum: General questions
Topic: Change SD Card
Replies: 109
Views: 11684

Re: Change SD Card

jofre wrote:Hi Bob_re_,

The SD card is behind the bottom lid of your Presence camera.
This is how you can access it:
g5863.png

Thanks for posting. This is extremely useful information and I do not understand why it is not included in the manual :?: :?: :?:
by Tiuri
15 Nov 2016, 17:58
Forum: General questions
Topic: Manually switching on floodlight
Replies: 5
Views: 688

Re: Manually switching on floodlight

Jeevster wrote:No because she goes into settings and switches it on, there is no button on live stream
With all due respect, there's clearly a light button on the live screen as you can seen in this screen shot:
Image
by Tiuri
14 Nov 2016, 16:01
Forum: General questions
Topic: Manually switching on floodlight
Replies: 5
Views: 688

Re: Manually switching on floodlight

Hi, Thanks for your reply. I know I can switch between off/on/auto using the top right menu. However, in the video on your website, the woman manually switches on the floodlight on the live video screen in response to seeing her husband (this video: https://www.youtube.com/watch?v=MFAqGiIxQNc around...
by Tiuri
14 Nov 2016, 09:50
Forum: General questions
Topic: Customized notifications requested
Replies: 4
Views: 577

Re: Customized notifications requested

I've now got a Presence camera in addition to the aforementioned weather station, Welcome camera and three tags and all netatmo apps still only use the default notification sound. It is truly unbelievable that nothing has been done about this
by Tiuri
12 Nov 2016, 21:05
Forum: General questions
Topic: Manually switching on floodlight
Replies: 5
Views: 688

Manually switching on floodlight

If I look at the video on Presence shown on your website, at 0:56 min, the woman manually switches on the floodlight after she is notified about the arrival of a person. Where can I find that option?? I don't have that button or is it only available when the camera is not in auto mode???
by Tiuri
12 Nov 2016, 13:01
Forum: General questions
Topic: My experience installing Presence
Replies: 1
Views: 587

My experience installing Presence

The physical installation was quite easy. I followed the youtube video step by step and the camera was fixed to the wall with no problems. I had some problems with the software. I used two different Android telephones. First I tried it with my Nexus 6p running Android 7.1.1. Ran the Netatmo Security...
by Tiuri
18 Oct 2016, 17:57
Forum: General questions
Topic: Netatmo Presence Availability
Replies: 12
Views: 1408

Re: Netatmo Presence Availability

I agree Ubik, the healthy home coach seems to read the same indoor sensor information as the weather station, it makes my weather station feel somewhat redundant as far as the indoor sensors go. On the contrary, I feel that the healthy home coach would be redundant if you already own the weather st...

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