Search found 2933 matches

by Brieuc_Netatmo
06 Sep 2019, 09:05
Forum: Les applications iOS/Android/Web de la Station Météo
Topic: Appli web
Replies: 7
Views: 213

Re: Appli web

Bonjour,
Vous parlez de cette petite croix ?
Annotation 2019-09-06 090435.png
Annotation 2019-09-06 090435.png (36.53 KiB) Viewed 201 times
by Brieuc_Netatmo
04 Sep 2019, 09:42
Forum: General questions
Topic: valve ring stuck
Replies: 5
Views: 123

Re: valve ring stuck

Great :)
by Brieuc_Netatmo
03 Sep 2019, 15:03
Forum: General questions
Topic: valve ring stuck
Replies: 5
Views: 123

Re: valve ring stuck

Hi, Thanks for the photo. It looks like an adaptor is mounted inside. To remove it, please try to screw the grey ring and the adaptor will "pop-off". FYI, it is not possible to upload a video on this forum as an attachment, but you can share a link of your video (google drive, dropbox, youtube, etc....
by Brieuc_Netatmo
02 Sep 2019, 10:26
Forum: General questions
Topic: valve ring stuck
Replies: 5
Views: 123

Re: valve ring stuck

Hi,
Could you please share a short video?
by Brieuc_Netatmo
02 Sep 2019, 10:22
Forum: General questions
Topic: Netatmo thermostat out of production?
Replies: 2
Views: 310

Re: Netatmo thermostat out of production?

Hi,
Thank you for your message, we're going to have a look on this.
In the meantime you can order in our online shop (https://shop.netatmo.com) or Amazon for example.
Have a nice day!
by Brieuc_Netatmo
27 Aug 2019, 14:08
Forum: Questions générales
Topic: Dysfonctionnement True Temperature sur vannes
Replies: 10
Views: 514

Re: Dysfonctionnement True Temperature sur vannes

Bonjour,
Oui, assurément ! L'origine du dysfonctionnement étant assez complexe, la résolution prend du temps et le correctif nécessite d'être parfaitement testé avant d'être déployé.
Je vous remercie encore pour votre patience.
by Brieuc_Netatmo
26 Aug 2019, 10:39
Forum: General questions
Topic: Netatmo e Airbnb
Replies: 1
Views: 169

Re: Netatmo e Airbnb

Hi NunzioA, Does the app provide an administrator profile to block minimum and maximum temperatures regardless of what the user sets? Can guests be added as guest profiles, just to take advantage of geo location and set the temperatures within the set maximum? > No, all users of a Thermostat are adm...
by Brieuc_Netatmo
26 Aug 2019, 10:31
Forum: Questions générales
Topic: Connexion thermonstat / Caméra
Replies: 3
Views: 276

Re: Connexion thermonstat / Caméra

Bonjour,
Cette interaction est possible avec IFTTT : https://ifttt.com/netatmo_thermostat
by Brieuc_Netatmo
26 Aug 2019, 10:27
Forum: Questions générales
Topic: Relay en panne ?
Replies: 1
Views: 323

Re: Relay en panne ?

Bonjour,
Nous avons répondu à votre demande d'assistance (ticket 2568179), je vous invite à poursuivre l'investigation avec notre équipe technique pour que nous vous apportions la solution au plus vite.
Il semble qu'il y ait un faux contact au niveau de l'alimentation électrique.
by Brieuc_Netatmo
31 Jul 2019, 19:55
Forum: General questions
Topic: Thermostat Blue LED
Replies: 1
Views: 2824

Re: Thermostat Blue LED

Hi Simone and welcome! As long as the Relay is plugged into the boiler adaptor, the LED is ON to indicate when the heating is ON. If you plug the Relay to the power adaptor and connect it to an outlet, the LED will remain OFF anytime (except during startup and pairing mode), even if heating is ON. I...

Go to advanced search