Search found 2965 matches

by Brieuc_Netatmo
06 Sep 2019, 14:51
Forum: Les applications iOS/Android/Web de la Station Météo
Topic: Appli web
Replies: 7
Views: 961

Re: Appli web

Merci Dany38,
Nos ingénieurs sont désormais informés de ce bug et vont tout faire pour le corriger au plus vite !
Bonne journée :)
by Brieuc_Netatmo
06 Sep 2019, 13:23
Forum: Les applications iOS/Android/Web de la Station Météo
Topic: Appli web
Replies: 7
Views: 961

Re: Appli web

Pouvez-vous nous préciser avec quel navigateur vous avez le souci, et dans quelle résolution d'écran ?
by Brieuc_Netatmo
06 Sep 2019, 09:05
Forum: Les applications iOS/Android/Web de la Station Météo
Topic: Appli web
Replies: 7
Views: 961

Re: Appli web

Bonjour,
Vous parlez de cette petite croix ?
Annotation 2019-09-06 090435.png
Annotation 2019-09-06 090435.png (36.53 KiB) Viewed 949 times
by Brieuc_Netatmo
04 Sep 2019, 09:42
Forum: General questions
Topic: valve ring stuck
Replies: 5
Views: 431

Re: valve ring stuck

Great :)
by Brieuc_Netatmo
03 Sep 2019, 15:03
Forum: General questions
Topic: valve ring stuck
Replies: 5
Views: 431

Re: valve ring stuck

Hi, Thanks for the photo. It looks like an adaptor is mounted inside. To remove it, please try to screw the grey ring and the adaptor will "pop-off". FYI, it is not possible to upload a video on this forum as an attachment, but you can share a link of your video (google drive, dropbox, youtube, etc....
by Brieuc_Netatmo
02 Sep 2019, 10:26
Forum: General questions
Topic: valve ring stuck
Replies: 5
Views: 431

Re: valve ring stuck

Hi,
Could you please share a short video?
by Brieuc_Netatmo
02 Sep 2019, 10:22
Forum: General questions
Topic: Netatmo thermostat out of production?
Replies: 3
Views: 941

Re: Netatmo thermostat out of production?

Hi,
Thank you for your message, we're going to have a look on this.
In the meantime you can order in our online shop (https://shop.netatmo.com) or Amazon for example.
Have a nice day!
by Brieuc_Netatmo
27 Aug 2019, 14:08
Forum: Questions générales
Topic: Dysfonctionnement True Temperature sur vannes
Replies: 10
Views: 1153

Re: Dysfonctionnement True Temperature sur vannes

Bonjour,
Oui, assurément ! L'origine du dysfonctionnement étant assez complexe, la résolution prend du temps et le correctif nécessite d'être parfaitement testé avant d'être déployé.
Je vous remercie encore pour votre patience.
by Brieuc_Netatmo
26 Aug 2019, 10:39
Forum: General questions
Topic: Netatmo e Airbnb
Replies: 1
Views: 314

Re: Netatmo e Airbnb

Hi NunzioA, Does the app provide an administrator profile to block minimum and maximum temperatures regardless of what the user sets? Can guests be added as guest profiles, just to take advantage of geo location and set the temperatures within the set maximum? > No, all users of a Thermostat are adm...
by Brieuc_Netatmo
26 Aug 2019, 10:31
Forum: Questions générales
Topic: Connexion thermonstat / Caméra
Replies: 3
Views: 565

Re: Connexion thermonstat / Caméra

Bonjour,
Cette interaction est possible avec IFTTT : https://ifttt.com/netatmo_thermostat

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