Search found 619 matches

by jofre_netatmo
16 Dec 2019, 10:53
Forum: General questions
Topic: Night vision doesn't work
Replies: 83
Views: 38092

Re: Night vision doesn't work

Thanks for the feedback. We will look into that.
by jofre_netatmo
12 Dec 2019, 17:31
Forum: General questions
Topic: V165 didn’t upload as camera disconnected
Replies: 3
Views: 428

Re: V165 didn’t upload as camera disconnected

Please make sure your Camera has good WiFi reception. It seems to be receiving a very weak signal and the update is struggling to complete in time.
by jofre_netatmo
12 Dec 2019, 15:10
Forum: Questions générales
Topic: Détection retour maison wifi
Replies: 3
Views: 12361

Re: Détection retour maison wifi

Bonjour, la géolocalisation est utilisée uniquement pour savoir quand vous partez de la maison. Lorsque vous arrivez à la maison, il faut que la caméra vous identifie le visage pour qu'elle vous considère "à la maison".
by jofre_netatmo
11 Dec 2019, 11:39
Forum: Questions générales
Topic: Alarme se déclenche détection animal
Replies: 3
Views: 485

Re: Alarme se déclenche détection animal

La caméra apprend avec le temps. Mais pour l'instant et pour votre cas concrète, je vous recommande de désactiver le déclenchement automatique pour les "autres mouvements".
by jofre_netatmo
11 Dec 2019, 11:36
Forum: General questions
Topic: Multiple disconnect with V155
Replies: 16
Views: 8974

Re: Multiple disconnect with V155

Your cameras should soon update to v165. Please let us know if the issues persist.
by jofre_netatmo
10 Dec 2019, 16:14
Forum: Questions générales
Topic: Alarme se déclenche détection animal
Replies: 3
Views: 485

Re: Alarme se déclenche détection animal

Bonjour, si vous avez activé la Sirène pour les "autres mouvements" il se peut que la caméra voit d'abord un mouvement "autre" avent de distinguer l'animal. Dans ce cas sur la time line vous verrez uniquement l'évènement "animal" mais en fait au moment où la caméra ne savait pas encore, elle a décle...
by jofre_netatmo
04 Dec 2019, 11:57
Forum: General questions
Topic: How do i get 433?!?!?!?!
Replies: 10
Views: 1780

Re: How do i get 433?!?!?!?!

We appreciate your interest but the beta is closed. We are not accepting new testers.
I hope you will be able to use HSV with the official release soon.
by jofre_netatmo
03 Dec 2019, 18:30
Forum: General questions
Topic: Apple Homekit Secure Video API with Netatmo !
Replies: 7
Views: 2733

Re: Apple Homekit Secure Video API with Netatmo !

Hi, the beta is now closed.
We work to release this version to all our users as soon as we can. Thank you for your patience.
by jofre_netatmo
03 Dec 2019, 17:43
Forum: General questions
Topic: How do i get 433?!?!?!?!
Replies: 10
Views: 1780

Re: How do i get 433?!?!?!?!

Hi, version 433 is a beta version for our beta testers only.
Stay tuned for the official release.
Thanks,
by jofre_netatmo
26 Nov 2019, 15:27
Forum: General questions
Topic: [SOLVED] Broken wire in the socket
Replies: 2
Views: 437

Re: Broken wire in the socket

Hi Hugo2019,
The wire is not broken. Those are two different antennas.
Just place the plastic socket back and the camera should be fine.
Have a nice day,

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