Netatmo Forum

Hi, version 433 is a beta version for our beta testers only.
Stay tuned for the official release.
Thanks,

Hi Hugo2019,
The wire is not broken. Those are two different antennas.
Just place the plastic socket back and the camera should be fine.
Have a nice day,

Hi Subzero,
We don't limit any customer's bandwidth.
The video resolution adapts to the quality of your phone's and your camera's connection.
You can download any video in full resolution (1080p) from the button at the top left corner of the video player.

Hi, the Sensors and the Siren should soon be available in the US.
But you can indeed purchase the products in Europe and use them in the US.
Hope this helps,

Bonjour,
Merci pour votre message, on travaille pour trouver des solutions afin que cette fonctionnalité soit encore plus fiable.
Est-ce que vous pourriez indiquer si vous êtes sur iOS ou Android, et le modèle des téléphones sur lesquels vous constatez des problèmes ?
Merci.

Hi Owenlars, it seems there were multiple power cuts during the night. That made the camera reboot everytime power was back.

Bonjour,
Merci pour votre message, on travaille pour trouver des solutions afin que cette fonctionnalité soit encore plus fiable.
Est-ce que vous pourriez indiquer si vous êtes sur iOS ou Android, et le modèle des téléphones sur lesquels vous constatez des problèmes ?
Merci.

You can sound the Siren manually from your application. Open the action menu at the top right corner of the screen, then use the speaker button in the "Sound - Siren" section. You will be able to choose from a list what sound the Siren should play. You can make it sound loud or play a soun...

Hi JTT,
Currently, every camera that has a Siren needs to identify a known face in order to be disarmed.
We're working on a solution that will allow all the cameras in the home to disarm at once.
Thanks for your patience.

Thanks for reporting the issue. We're working on a fix.