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by jofre_netatmo
16 Jan 2015, 17:26
Forum: General questions
Topic: Pushing Netatmo data to the WeatherUnderground
Replies: 5
Views: 739

Re: Pushing Netatmo data to the WeatherUnderground

Hi, Weather Underground is in the process of integrating Netatmo data. It might take some time to integrate all the stations, though. All you need to do is make sure you "contribute to the Weathermap" on the settings menu of your Station, your outdoor measurements will then be automatically shared w...
by jofre_netatmo
15 Jan 2015, 10:48
Forum: My Weather Station data
Topic: indoor and outdoor sensors don't agree
Replies: 5
Views: 964

Re: indoor and outdoor sensors don't agree

Hello,
For any problem with the calibration of your sensors you can contact the support (http://support.netatmo.com) and we will help you solve it.
Thanks,
by jofre_netatmo
14 Jan 2015, 18:36
Forum: Setting up my Weather Station
Topic: Supported security settings on router
Replies: 1
Views: 249

Re: Supported security settings on router

Hi Cigny,
Here are the supported security settings for your WiFi: Open/WEP/WPA/WPA2-personal (TKIP and AES).
Best regards,
by jofre_netatmo
14 Jan 2015, 18:18
Forum: Questions générales
Topic: Question notifications
Replies: 1
Views: 202

Re: Question notifications

Bonjour, En effet, votre Station Netatmo vous permet de personnaliser les notifications que vous recevez sur votre portable. Pour les recevoir sur votre mail ou par SMS vous pouvez utiliser IFTTT (http://www.ifttt.com). Vous n'aurez besoin ni d'une box domotique ni de souscrire à aucun forfait. Cord...
by jofre_netatmo
14 Jan 2015, 11:57
Forum: Questions générales
Topic: Calibration intérieur impossible
Replies: 2
Views: 350

Re: Calibration intérieur impossible

Bonjour,
Si vous rencontrez des problèmes lors de la calibration de votre Station, merci de contacter le support pour qu'on puisse vous aider : http://support.netatmo.com.
by jofre_netatmo
13 Jan 2015, 15:21
Forum: Weather Station Android Application
Topic: Weather Underground (WU) with NETATMO
Replies: 5
Views: 790

Re: Weather Underground (WU) with NETATMO

Hi, If you have chosen to "contribute to the Weathermap and the public API" from the settings menu of your app, your Station will appear automatically on the WunderMap. Note that WU has a strict filter. Make sure your outdoor module is in a well-ventilated area, protected from direct sunlight and ra...
by jofre_netatmo
13 Jan 2015, 11:30
Forum: Setting up my Weather Station
Topic: Don't get any automated notifications
Replies: 5
Views: 484

Re: Don't get any automated notifications

Hi, Please check that default notifications are activated on the settings menu of your Weather Station. Once activated, It might take up to an hour for the Station to start sending these notifications. If they still don't work after that, please contact the support (http://support.netatmo.com) so we...
by jofre_netatmo
13 Jan 2015, 11:24
Forum: Weather Station Android Application
Topic: Weather Underground (WU) with NETATMO
Replies: 5
Views: 790

Re: Weather Underground (WU) with NETATMO

Hi Vivien,
You mean so your Station appears as one of your PWS on your WU account?
I'm afraid WU doesn't offer this option yet.
Best regards,
by jofre_netatmo
13 Jan 2015, 11:09
Forum: Weather Station iOS Application
Topic: No data shown in WeatherPro App
Replies: 5
Views: 688

Re: No data shown in WeatherPro App

Hi,
Could you please tell us on what platform you are using the WeatherPro app (iOS, Android) and the app's version?
Thanks,
by jofre_netatmo
12 Jan 2015, 12:28
Forum: Setting up my Weather Station
Topic: How to Set up the Rain Gauge?
Replies: 2
Views: 336

Re: How to Set up the Rain Gauge?

Hi,
Please insert the batteries at the moment the station is looking for it.
As you mentioned, keeping it close to the station will help during the setup.
If you find any trouble, don't hesitate to contact the support: http://support.netatmo.com.
Thanks,

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