Search found 55 matches

by Florian Netatmo
15 Oct 2015, 11:20
Forum: Suggestions, idées d'améliorations
Topic: Améliorations : propositions
Replies: 95
Views: 10640

Re: Améliorations : propositions

Bonjour à tous, Merci pour vos retours. Nous travaillons actuellement sur des pistes similaires (et bien d'autres :) ). En ce qui concerne les notifications de mouvement, vous avez aujourd'hui la possibilité des les activer uniquement "quand personne n'est à la maison" tout en continuant à enregistr...
by Florian Netatmo
09 Oct 2015, 10:13
Forum: General questions
Topic: camera always switches off
Replies: 14
Views: 1329

Re: camera always switches off

Dear mscucciari, ThorUsch

Thank you for contacting us.
Some customers have experienced connection stability issues during the last few days. A solution has been found and the situation is back to normal.

We apologize for the inconvenience.

Regards,
Florian
by Florian Netatmo
09 Oct 2015, 10:10
Forum: Netatmo API
Topic: Netatmo Welcome API is available!
Replies: 20
Views: 3035

Re: Netatmo Welcome API is available!

Hi ultrajones,

Thank you for the report, the link has been fixed.
Don't hesitate to keep on posting your experience with Welcome's API!

Best,
Florian
by Florian Netatmo
16 Jul 2015, 18:29
Forum: General questions
Topic: Firmware Netatmo Welcome,
Replies: 133
Views: 14143

Re: Firmware Netatmo Welcome,

Hi all,

All cameras are upgrading automatically.
Everybody should have firmware version 35 within 2 weeks!

Good news: Indeed a new version of the mobile app is available since yesterday :)
by Florian Netatmo
26 Jun 2015, 10:00
Forum: Questions générales
Topic: 1er bilan
Replies: 3
Views: 472

Re: 1er bilan

Bonjour la communauté, Tout d'abord je vous remercie de l'intérêt que vous portez à Welcome. Je voudrais répondre aux points soulevés par TitAntoine. Tout d'abord concernant la reconnaissance des visages. Il est vrai que ce processus prend du temps. Welcome a besoin de connaitre un visage sous tous ...

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