Search found 36 matches

by LanceM
23 May 2018, 21:54
Forum: Frequently Asked Questions
Topic: Noise no longer registered
Replies: 1
Views: 664

Noise no longer registered

Hi guys Noise no longer shows in the app and when I view the graph it also shows no data. My home coach is simply amazing in our daughters room and has been a godsend in terms of notifying us when something is wrong. I use it with HomeKit to turn on and off a Heater and it’s awesome but I’d love to ...
by LanceM
09 Jan 2018, 08:35
Forum: General questions
Topic: [CLOSED] Firmware 119
Replies: 106
Views: 5502

Re: Firmware 119

Hi Netatmo team Could I also trouble you update my superb presence cameras to 119 please? These things just get better and better. Great work! Thank you very much in advance and I look forward to my Welcomes upgrade. I’ll get the families updated once I’ve done mine. I’m slowing getting them all to ...
by LanceM
19 Dec 2017, 23:23
Forum: General questions
Topic: An Unexpected error occurred
Replies: 22
Views: 1064

Re: An Unexpected error occurred

My experience is the Wi-Fi signal needs to be pretty much full strength. I have two cameras and family have two. All were the same. An AP helped. Another issue I had with the welcome exactly as you described occurred when bridging an older router. IPsec needs to be working on the modem or they will ...
by LanceM
03 Oct 2017, 11:26
Forum: General questions
Topic: Multiple notifications and short videos
Replies: 1
Views: 131

Re: Multiple notifications and short videos

Never mind. Rebooting and going back to the original sd card fixed it. Works perfectly now
by LanceM
01 Oct 2017, 23:47
Forum: General questions
Topic: Multiple notifications and short videos
Replies: 1
Views: 131

Multiple notifications and short videos

Hi there, I have two Netatmo Presence cameras and really love them. I do have an issue with one though in that for example if a person walks out to the rubbish bin it will send multiple notifications of person seen and record as many as 6 videos. When I play these videos they are jerky and short oft...
by LanceM
02 Sep 2017, 12:34
Forum: General questions
Topic: Netatmo Announce Homekit Capability for Presence and Welcome
Replies: 3
Views: 1736

Re: Netatmo Announce Homekit Capability for Presence and Wel

That is fantastic news. Perfect for my homes setup. Good work Netatmo!!!
by LanceM
21 Aug 2017, 21:03
Forum: General questions
Topic: Reduced face notifications since v169 upgrade?
Replies: 15
Views: 1258

Re: Reduced face notifications since v169 upgrade?

Same here. Much less sensitive at recording known faces. Even refused to identify from right in front.
by LanceM
25 Jun 2017, 11:34
Forum: General questions
Topic: Homekit software authentication iOS 11
Replies: 0
Views: 248

Homekit software authentication iOS 11

Hi Netatmo Are there any plans to add compatibility with HomeKit via the recent announcement from Apple to allow software authentication to older accessories in iOS 11? I love HomeKit on my healthy home coach and its way quicker than IFTTT (I love that too). Also allows for much for flexibility. I'd...
by LanceM
14 Jun 2017, 12:38
Forum: General questions
Topic: Is Netatmo presence supported by any smarthome hubs?
Replies: 6
Views: 588

Re: Is Netatmo presence supported by any smarthome hubs?

I have my HUE lights switch on when my Presence camera detect motion using IFTTT. Only challenge is to switch them off again. No event on the Presence that the floodlight ha switched off.. It would be great to have presence turn on my wemo switches when the flood light comes on after seeing a perso...

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