Search found 34 matches

by LanceM
23 Feb 2017, 21:25
Forum: Frequently Asked Questions
Topic: No notifications on second device??
Replies: 0
Views: 641

No notifications on second device??

I have a healthy home coach which is great. I have an issue though where my iPhone gets all notifications but my wife iPhone does not. She has her own account and has been added as a user. If I touch the home coach and manually trigger a reading she does get that notification but not others like roo...
by LanceM
20 Feb 2017, 10:42
Forum: IFTTT
Topic: Presence FTTT events
Replies: 6
Views: 1535

Re: Presence FTTT events

I also would love this. Trigger a wemo light switch when the presence flood light comes on or off
by LanceM
19 Jan 2017, 21:30
Forum: General questions
Topic: Push notifications not working at all
Replies: 31
Views: 1485

Re: Push notifications not working at all

Same here on fresh install.
by LanceM
12 Jan 2017, 12:19
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1779

Re: No more video display in app (ios) and web client

Leave it powered off for an hour or so and then keep trying to setup as you would have initially. I had the exact same issue and did the exact same thing. I had real trouble getting it to configure again. Use the QR code in the box and keep trying. After a few attempts mine connected and I was able ...
by LanceM
10 Jan 2017, 08:52
Forum: General questions
Topic: No more Live view and recording after few hours
Replies: 12
Views: 1076

Re: No more Live view and recording after few hours

My Presence is going down twice a day at least now and staying down for the entire time until I reboot it. Still no answer from Netatmo! So frustrating. I even bought a home coach after the presence which was a dumb move as that doesn't work at all. Again no answer from Netatmo. What does one need t...
by LanceM
06 Jan 2017, 09:27
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3092

Re: Installed Presence Saturday. Had 2 disconnects so far

Mine came right for two days and was perfect. Today back to disconnects and black screen. The edit alert trick now only works occasionally. Frustrating.
by LanceM
05 Jan 2017, 11:16
Forum: IFTTT
Topic: healthy home coach?
Replies: 4
Views: 978

Re: healthy home coach?

I saw on Netatmo's twitter account some time back they said it "is on the backlog" but "nothing planned yet". I too would love this. Especially as we can't get any home kit compatible power plugs in Australia or New Zealand yet. I'd like to control a heater.
by LanceM
03 Jan 2017, 22:26
Forum: General questions
Topic: No more Live view and recording after few hours
Replies: 12
Views: 1076

Re: No more Live view and recording after few hours

Try editing an alert zone guys. This happens to me and doing this is the only setting etc that will respond while I am away. Saves having to physically reboot the camera. Just go into alert zones and back out. I edit one ever so slightly then put it back how it was. This brings the camera back onlin...
by LanceM
03 Jan 2017, 22:20
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3092

Re: Installed Presence Saturday. Had 2 disconnects so far

Interesting little trick I discovered when you get a disconnect and the live feed gets stuck or goes black. I also have an issue where the IR LED's don't come on each night. Never have. Anyway rather than having to reboot the camera which is hard if you are not home, just go into the alert zones, ed...
by LanceM
03 Jan 2017, 22:12
Forum: General questions
Topic: App WI-FI error during install
Replies: 16
Views: 914

Re: App WI-FI error during install

I had a similar issue yesterday after resetting my presence to try and get it to stop disconnecting. Four hours of trying and I kept getting to the end of the process only to get a "could not connect with your device, try again later" message. I tried, iPhone, iPad and android. The first setup with ...

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