Netatmo Forum

That would be great

Well I have had the Presence installed for 3 days now and it "disconnects" for lack of a better description each morning and night. Possible around the time we go from light to dark and vice versa.I can still view recorded videos but just get a black or sometimes stuck live feed. I can't change any ...

I have the same problem. Lose the live feed after a few hours and can't get it back or adjust settings. I can view video from the timeline however. The camera has been installed for 40 hours.

I have this exact issue in New Zealand. Started two days ago. No live video, just a black screen. I still get motion alerts and faces seen posts in the timeline in the app but no video, live or recorded. Power supply checks out ok with the LED's showing up when they should. trying to reconfigure the...