Search found 15 matches

by mjkenrick
01 Mar 2018, 14:04
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 11049

Re: Presence disconnects and reconnects continuously

Thank you "passatgt" for those thoughts. I am learning all sorts of interesting things about my computer in this forum - not helping with the camera that much as it happens! I have managed to check my router's connections (it is also an internet provider one) and can see that the camera is...
by mjkenrick
01 Mar 2018, 12:59
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 11049

Re: Presence disconnects and reconnects continuously

Hmm, both cameras still connecting and disconnecting much of the time. Perhaps they do not like our cold weather, though it would seem a little silly not to have made them for winter conditions. Can anyone tell me the significance of the "started" icon in the App? This is the black circle ...
by mjkenrick
23 Feb 2018, 17:52
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 11049

Re: Presence disconnects and reconnects continuously

Have discovered the router settings at my house so now know where to look at my daughter's in due course, Thank you. Mine is set on Automatic and channel 1, so hers probably is the same. After a peaceful yesterday, today we are back to connect/disconnect again! very frustrating!
by mjkenrick
23 Feb 2018, 17:36
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 11049

Re: Presence disconnects and reconnects continuously

Thank you, Subzero, for that. The only figure I see in the app, that I have not understood so far, is 360p. Is that the signal strength? If not, I need help finding the data, please. I will try to get access to my router to see what the channel is that is being used
by mjkenrick
21 Feb 2018, 18:17
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 11049

Re: Presence disconnects and reconnects continuously

Sadly I have to join this club. Right from the start in may case, the Presence that I fitted to my daughter's house has connected and disconnected without obvious reason. I have checked the power connections and they are fine. As she is going through a nasty divorce at this time, it is not a good mo...

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