Search found 3076 matches
- 21 Dec 2023, 14:54
- Forum: General questions
- Topic: Help Center problem
- Replies: 2
- Views: 5791
Re: Help Center problem
Hello, It looks like your accounts were deleted. On October 12th 2023, Legrand announced the sale of its Russian activities. Following this divestiture, Legrand no longer has any operations in the Russian and Belarusian markets, implying all Netatmo* activities and solutions are not active anymore, ...
- 20 Dec 2023, 13:21
- Forum: Weather Station iOS Application
- Topic: Login to Netatmo app
- Replies: 53
- Views: 150242
Re: Login to Netatmo app
Hello, On October 12th 2023, Legrand announced the sale of its Russian activities. Following this divestiture, Legrand no longer has any operations in the Russian and Belarusian markets, implying all Netatmo1 activities and solutions are not active anymore, and all local user accounts have been deac...
- 08 Dec 2023, 16:01
- Forum: Translations & Localization
- Topic: German: "Senden" for "Sign up" should be "Registrieren"
- Replies: 1
- Views: 7153
Re: German: "Senden" for "Sign up" should be "Registrieren"
Thank you for your feedback!
It will be fixed very soon
It will be fixed very soon
- 04 Oct 2023, 10:27
- Forum: Questions générales
- Topic: Topic Mises à jour Firmware pour le Thermostat Modulant (OpenTherm)
- Replies: 3
- Views: 6407
Re: Topic Mises à jour Firmware pour le Thermostat Modulant (OpenTherm)
Bonjour, Il n'a été créé une page "Firmware updates" que dans la section anglaise du forum pour le Thermostat Modulant, disponible ici : https://forum.netatmo.com/viewtopic.php?t=20273 Pour répondre à votre question, le firmware 25 intègre des optimisations internes au niveau de la radio n...
- 13 Jul 2023, 15:53
- Forum: General questions
- Topic: Firmware 2.22
- Replies: 80
- Views: 67766
Re: Firmware 2.22
Hi,
It was just a typo, fixed
For your information, the rollout of firmware 2.22 really started in November 2022, but only finished past month with version 2.22.4 because we spotted different issues that prevented us to deploy first versions of the 2.22 branch.
It was just a typo, fixed
For your information, the rollout of firmware 2.22 really started in November 2022, but only finished past month with version 2.22.4 because we spotted different issues that prevented us to deploy first versions of the 2.22 branch.
- 15 Mar 2023, 12:40
- Forum: General questions
- Topic: Welcome 5.16.1 firmware, no release notes ?
- Replies: 2
- Views: 6104
Re: Welcome 5.16.1 firmware, no release notes ?
Hi,
Changelog updated
Changelog updated
- 10 Mar 2023, 14:45
- Forum: General questions
- Topic: Anticipation fail
- Replies: 11
- Views: 8930
Re: Anticipation fail
Hi JohnW,
You're right, the changelog was not very clear, I've fixed it.
The v237 only applies to the first versions of the Thermostat.
By the way, the issue with the heating prediction is not related to the firmware update.
We will have a look to your assistance request very soon.
Have a nice day!
You're right, the changelog was not very clear, I've fixed it.
The v237 only applies to the first versions of the Thermostat.
By the way, the issue with the heating prediction is not related to the firmware update.
We will have a look to your assistance request very soon.
Have a nice day!
- 10 Mar 2023, 14:38
- Forum: Questions générales
- Topic: Installation Classe 300eos avec Caméras Présence et Welcome déjà installées
- Replies: 3
- Views: 5702
Re: Installation Classe 300eos avec Caméras Présence et Welcome déjà installées
Bonjour,
Netatmo ne supporte pas le Class 300 EOS, il faut vous rendre sur ce lien pour obtenir de l'aide et contacter le service client Legrand : https://qna.legrand.com/classe-300-eos
Bonne journée !
Netatmo ne supporte pas le Class 300 EOS, il faut vous rendre sur ce lien pour obtenir de l'aide et contacter le service client Legrand : https://qna.legrand.com/classe-300-eos
Bonne journée !
- 24 Feb 2023, 17:43
- Forum: General questions
- Topic: Firmware updates
- Replies: 4
- Views: 2383
Re: Firmware updates
Hello, I understand you frustration, but please note that these latest firmwares do not provide new features. Moreover, the v190 introduced a bug which is now fixed by v200: that's exactly why we do not rush the deployments and apply this strategy. So far v200 seems OK, so your Station will be updat...
- 23 Feb 2023, 18:26
- Forum: General questions
- Topic: Problem with "Manual Boost" increasing temperature
- Replies: 6
- Views: 1195
Re: Problem with "Manual Boost" increasing temperature
Hi Thermo and Smsdie,
You're facing the exact issue spotted with the new firmware v236.
I've just pushed the new v237 on your Thermostats to solve this situation.
More info here: https://forum.netatmo.com/viewtopic.php?t=4391
You're facing the exact issue spotted with the new firmware v236.
I've just pushed the new v237 on your Thermostats to solve this situation.
More info here: https://forum.netatmo.com/viewtopic.php?t=4391