Search found 93 matches

by DAJ
12 Apr 2018, 16:00
Forum: General questions
Topic: Storage max
Replies: 4
Views: 611

Re: Storage max

Cool, is the whole 128Gb accessible on the card or is it formatted with a max of 32GB? Are you seeing that you can hold lots more events than the typical approximately 100 events (approx 3 minute 20 seconds on average per event) that they mention for an 8Gb card, guessing you should be able to store...
by DAJ
03 Apr 2018, 21:22
Forum: General questions
Topic: Dropbox only backing up on primary camera?
Replies: 5
Views: 544

Re: Dropbox only backing up on primary camera?

I wish I did or at least some check by the camera/netatmo server to notify if events recorded were not matched in Dropbox after a period of time. Just try rebooting next time it happens without the need to unlink that normally works for me. Another reason for the app to have a remote reboot option e...
by DAJ
03 Apr 2018, 21:03
Forum: General questions
Topic: Downgrade Firmware for HomeKit Code?
Replies: 12
Views: 2229

Re: Downgrade Firmware for HomeKit Code?

Only other thing I can think is that perhaps the QR code did not reset the camera correctly and remove the HomeKit pairing allowing a new one to be generated. Did your reset reach the slow blinking after the two sets of five fast blinks? Presence outdoor camera You can reset your Presence camera to ...
by DAJ
02 Apr 2018, 19:34
Forum: General questions
Topic: Downgrade Firmware for HomeKit Code?
Replies: 12
Views: 2229

Re: Downgrade Firmware for HomeKit Code?

Ok, if you have reset using Factory QR code and completed setup again using Installation QR code, did you subsequently click on Siri and Apple Home menu item, there should be an Enable menu option for the camera? Have you also updated to the latest iOS app? The firmware will remain at the latest fir...
by DAJ
02 Apr 2018, 12:34
Forum: General questions
Topic: Dropbox only backing up on primary camera?
Replies: 5
Views: 544

Re: Dropbox only backing up on primary camera?

Have you restarted the camera that is not uploading, I’ve had to do that a few times, not sure why Netatmo have no check on whether files are correctly backed up to Dropbox.

Multiple cameras are uploading for me currently.
by DAJ
02 Apr 2018, 12:28
Forum: General questions
Topic: Storage max
Replies: 4
Views: 611

Re: Storage max

The default SD card is 8GB, max you can replace with is 32Gb
by DAJ
02 Apr 2018, 12:26
Forum: General questions
Topic: Downgrade Firmware for HomeKit Code?
Replies: 12
Views: 2229

Re: Downgrade Firmware for HomeKit Code?

Just checking you presented the Red Reset to Factory Settings QR code and not just the menu option Reset This Camera or the original QR code inside the box. Netatmo mentions that the only way to reset the HomeKit code is to use the new Reset Factory Settings QR code which they currently show as a re...
by DAJ
31 Dec 2017, 18:57
Forum: General questions
Topic: No surveillance
Replies: 1
Views: 232

Re: No surveillance

Only way to reboot a camera is to switch off the power at the mains and switch back on again ( recommend waiting at least 30 seconds before restarting). Will not require you to reconfigure settings, but you may need to enable monitoring after a restart. Alternative is to send a request to Netatmo up...
by DAJ
13 Dec 2017, 13:10
Forum: General questions
Topic: mobile forums version for iPhone view
Replies: 2
Views: 420

Re: mobile forums version for iPhone view

This already works well on IOS in a standard browser such as Chrome, Safari. I do not believe phpBB (the software used) provide a Mobile specific app but there may be some third party apps that connect to the phpBB forum, some people mention TapATalk, but have no experience of this or whether Netatm...
by DAJ
13 Dec 2017, 13:01
Forum: General questions
Topic: Camera issue?
Replies: 6
Views: 677

Re: Camera issue?

Thanks for your help! I'll contact the Support Team. Please post the outcome buffa, I was told by support to return a camera with this issue last year, and appears another one of my cameras is starting to produce a similar scratching across the image, not in the same location on the image and occas...

Go to advanced search