Search found 93 matches

by DAJ
11 Dec 2017, 13:46
Forum: General questions
Topic: Infrared light reflexion of the window
Replies: 6
Views: 639

Re: Infrared light reflexion of the window

No option to switch off the Infra Red Lights, the only way they do not come on is if there is enough light already in the picture, then the camera remains in day mode, and the floodlight will not switch on either.
by DAJ
11 Dec 2017, 13:16
Forum: General questions
Topic: DESPERATE! I HAVE NO QR AND NO BOX! I’VE TROWN IT AWAY.
Replies: 6
Views: 793

Re: DESPERATE! I HAVE NO QR AND NO BOX! I’VE TROWN IT AWAY.

I couldn't find any information in their support pages for this - in fact you can't even search their support pages (why does Netatmo make things so difficult for customers, wouldn't be so bad if their support team responded within 24 hours) It could be useful for Netatmo to send an email when regis...
by DAJ
11 Dec 2017, 13:02
Forum: General questions
Topic: Please Make an TV App like NEST
Replies: 2
Views: 468

Re: Please Make an TV App like NEST

+1 - would also like to see a RTSP/RTP or ONVIF interface for easy streaming to a NAS
by DAJ
11 Dec 2017, 13:00
Forum: General questions
Topic: Where to insert micro SD
Replies: 1
Views: 287

Re: Where to insert micro SD

This will help you, not sure why they only incorporate this in a defective error help page - https://www.netatmo.com/en-US/helpcente ... d-i-do/271
by DAJ
11 Dec 2017, 12:59
Forum: General questions
Topic: Where to insert micro SD
Replies: 2
Views: 355

Re: Where to insert micro SD

This will help you, not sure why they only incorporate this in a defective error help page - https://www.netatmo.com/en-US/helpcente ... d-i-do/271
by DAJ
04 Dec 2017, 10:38
Forum: General questions
Topic: Picture is pink/red in daylight
Replies: 3
Views: 635

Re: Picture is pink/red in daylight

Here's an example (not the one installed in the camera) showing how an IR Cut Filter works - https://www.youtube.com/watch?v=4TUP0G0HxJI
by DAJ
01 Dec 2017, 10:23
Forum: General questions
Topic: Picture is pink/red in daylight
Replies: 3
Views: 635

Re: Picture is pink/red in daylight

If the red/pink is constant, I would try switching on/off the device to see if that fixes it, although the IR Cut Filter may be stuck or no longer able to move, you can hear it switch over (thump sound) when the lights go into night mode. I had a similar question in a previous post and below is the ...
by DAJ
22 Nov 2017, 12:33
Forum: General questions
Topic: How does the backup work?
Replies: 4
Views: 392

Re: How does the backup work?

Hello, Videos are saved in the SD card included in the product. When you watch them from the app, the camera sends them directly to your smartphone. You can set up video backups to Dropbox or your personal FTP server. Your camera automatically makes the backup. Hope this helps. Videos are stored on...

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