Search found 60 matches

by Owenlars
28 Mar 2017, 11:43
Forum: General questions
Topic: No Live View but records and uploads to Dropbox
Replies: 2
Views: 618

No Live View but records and uploads to Dropbox

Welcome been working perfectly for several months however this morning no live view but it is still detecting faces and motion and uploading to Dropbox as configured so camera working ok. Is this a Netatmo server problem?
by Owenlars
22 Mar 2017, 14:46
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 6056

Re: Presence no live or recorded (do get notifications)

That's interesting, it now shows 87 but was definitely showing 86 this morning, I checked twice as I thought it was strange. Wish I had taken a screen shot!
by Owenlars
22 Mar 2017, 13:06
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 6056

Re: Presence no live or recorded (do get notifications)

Brieuc
I have noticed that my camera is now on Firmware V86, whereas before it was on 87. Has part of the solution been to revert to the earlier version?
by Owenlars
21 Mar 2017, 20:23
Forum: Questions générales
Topic: Camera soit disant déconnectée mais enregistre les séquences
Replies: 40
Views: 7197

Re: Camera soit disant déconnectée mais enregistre les séque

Brieuc

Mais le bug reste pour moi, j'ai mis les details sur le forum anglais et aussi j'ai commence un ticket

Peut etre vous pouvez m'aider.

Merci
by Owenlars
21 Mar 2017, 19:12
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 6056

Re: Presence no live or recorded (do get notifications)

Kiboost, I imagine they have looked at your camera. There is obviously some global problem and I guess they will get round to everyone at some stage.
by Owenlars
21 Mar 2017, 18:04
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 6056

Re: Presence no live or recorded (do get notifications)

I have a similar problem. No live feed but camera recording and making accessible detected movement. Also when I try to switch monitoring on or off, I get "unable to change camera state please try later", similar message with changing alert zones and if I try to turn on the light manually ...
by Owenlars
21 Mar 2017, 15:50
Forum: General questions
Topic: [SOLVED] Delete Profile Welcome
Replies: 1
Views: 474

Re: Delete Profile Welcome

If you press and hold a picture of one of the people that Welcoe sees, you will get the option to edit that person. If you then tap edit you will get a screen which gives you the option to "forget this person" right at the bottom of the page. I assume it is this you mean rather than deleti...
by Owenlars
17 Mar 2017, 12:03
Forum: General questions
Topic: No live stream and recording anymore
Replies: 6
Views: 1211

Re: No live stream and recording anymore

Firmware update is automatic and support cleared my buffer by remotely accessing the camera. It has now worked continually since 25 January.
by Owenlars
16 Mar 2017, 16:46
Forum: General questions
Topic: No live stream and recording anymore
Replies: 6
Views: 1211

Re: No live stream and recording anymore

This is what Netatmo support did to mine when it had a similar problem. "We have had a look at your camera. Apparently a small bug made it buffer too much information and was unable to send it. We have emptied the buffer so that the camera works again. Please, can you confirm it does? As for th...

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