Outdoor Module Battery Consumption

Tips, tricks and frequently asked questions
Post Reply
Naruto01
Posts: 2
Joined: 25 Feb 2021, 14:42

Outdoor Module Battery Consumption

Post by Naruto01 »

Hi,

I’ve recently moved to Australia from the UK, since setting up the station the battery consumption in the outdoor unit has been extremely high. I’m currently replacing the AAA batteries roughly every 3-4 weeks!

Can anyone suggest the issue or what I might do. It’s just over a year old, not sure whether the higher temperatures have an effect on the consumption or if there is another issue.

Any advice would be appreciated.

Thanks.
mr.maximas
Posts: 5
Joined: 08 May 2019, 14:47

Re: Outdoor Module Battery Consumption

Post by mr.maximas »

Same problem. I bought my Netatmo some years ago, it's work very good but now the batteries to drain in a week. I disassembled the module, no signs of damage or corrosion.
Outdoor module # h199bc0
Support does not answer.
What to do?
Thanks.
Attachments
5E09758A-CC53-47FE-AD23-A5C602C25BC1_1_201_a.jpeg
5E09758A-CC53-47FE-AD23-A5C602C25BC1_1_201_a.jpeg (1 MiB) Viewed 261 times
69587A79-97AF-436A-B8BD-7807521BADEA_1_201_a.jpeg
69587A79-97AF-436A-B8BD-7807521BADEA_1_201_a.jpeg (1.39 MiB) Viewed 261 times
edinburgh_lad
Posts: 9
Joined: 24 Apr 2017, 17:26

Re: Outdoor Module Battery Consumption

Post by edinburgh_lad »

Naruto01 wrote: 25 Feb 2021, 14:46 Hi,

I’ve recently moved to Australia from the UK, since setting up the station the battery consumption in the outdoor unit has been extremely high. I’m currently replacing the AAA batteries roughly every 3-4 weeks!

Can anyone suggest the issue or what I might do. It’s just over a year old, not sure whether the higher temperatures have an effect on the consumption or if there is another issue.

Any advice would be appreciated.

Thanks.
This is a well known problem on Netatmo outdoor modules. You'll find a number of posts on the Internet about that.

It seems to me that moisture can get into the module (for example, when you're changing batteries on a cold day), this damaging the components.

I've had one station replaced by Amazon and on the second one, I changed batteries on a cold day (cold air condensation) and now the module lasts just under a year (previously 2 years).

The only option for you is to contact the seller and get the module replaced under warranty.

Netatmo has failed to acknowledge the above problem and because of this kind of customer service, I've not recommended them to anyone, I'm afraid. Neither will I be buying more modules to add to the situation (I'd have done so if they had simply done some something about the problem/issue, but they blatantly and persistently deny its existence; even if it was a replacement product at a discounted price or something)
Post Reply

Return to “General questions”