Here we go again !!! No server response ...

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WX_Frank
Posts: 2
Joined: 07 May 2019, 09:24

Re: Here we go again !!! No server response ...

Post by WX_Frank » 07 May 2019, 09:30

Same here in Norway...down since 02am :oops:

neilmcgillivray
Posts: 5
Joined: 04 Sep 2016, 15:19

Re: Here we go again !!! No server response ...

Post by neilmcgillivray » 07 May 2019, 09:32

Sweden 🇸🇪 - service down since midnight

masa84
Posts: 16
Joined: 25 Mar 2016, 18:03

Re: Here we go again !!! No server response ...

Post by masa84 » 07 May 2019, 09:34

Same here in Italy

Teddles
Posts: 13
Joined: 07 May 2019, 01:46

Re: Here we go again !!! No server response ...

Post by Teddles » 07 May 2019, 09:37

I'm noticing that the data charts on my Netatmo web portal are slowly being populated. Charts have added about 2 hrs of data since the system first went down 9 hrs ago. Main weather module is still disconnected though.

tai_kh
Posts: 1
Joined: 07 May 2019, 09:37

Re: Here we go again !!! No server response ...

Post by tai_kh » 07 May 2019, 09:40

Same here in Ukraine

domin12
Posts: 2
Joined: 07 May 2019, 09:35

Re: Here we go again !!! No server response ...

Post by domin12 » 07 May 2019, 09:41

...in Poland stopeed working at 2AM

Sqrjuvi
Posts: 2
Joined: 07 May 2019, 09:20

Re: Here we go again !!! No server response ...

Post by Sqrjuvi » 07 May 2019, 09:42

If my netatmo app in ios report: Big modul is disconected..., BUT - in setting all module are OK...this is "no response from netatmo server"?


https://youtu.be/c1cyg1f7ETQ

Brieuc_Netatmo
Posts: 2938
Joined: 02 Jan 2014, 11:20

Re: Here we go again !!! No server response ...

Post by Brieuc_Netatmo » 07 May 2019, 09:44

Hello everyone,
We apologize for this inconvenience, our servers actually have some difficulties now.
Our engineers are focused on finding a solution for recovery as soon as possible.
Thank you for your understanding and your patience.
Brieuc - Netatmo Team

Teddles
Posts: 13
Joined: 07 May 2019, 01:46

Re: Here we go again !!! No server response ...

Post by Teddles » 07 May 2019, 09:56

Brieuc_Netatmo wrote:
07 May 2019, 09:44
Thank you for your understanding and your patience.
Don't thank me because I don't understand why it's taken 10 hrs for the problem to be acknowledged. Also, lost patience long ago!

wvy
Posts: 17
Joined: 01 Mar 2013, 07:59

Re: Here we go again !!! No server response ...

Post by wvy » 07 May 2019, 09:57

Still the same problem sins 00:01u AM this morning ... now it's 10:00 AM and still no reading in Belgium

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