Rain Gauge Does not register rainfall

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Jawline
Posts: 3
Joined: 19 Dec 2019, 11:19

Rain Gauge Does not register rainfall

Post by Jawline » 02 Jan 2020, 13:48

Hello everyone,,
My Rain Gauge has contact and is indeed visible on the Netatmo globl map and in my local network.

It will however not at any time register any downfall?
openweb.vip/whatsapp-web/ https://19216801.onl/ routerlogin.uno/
We have tried removing batteries and wait, removing the unit and installing it again etc...

It seems to work like a charm apart from the fact that we always seem to have dry conditions like in a dessert according to our rain gauge which isn' t exactly true.

Any ideas on how to get measuring going?

Best Regards.
Last edited by Jawline on 06 Jan 2020, 09:37, edited 1 time in total.

Chiara_Netatmo
Posts: 152
Joined: 15 Jun 2017, 13:54

Re: Rain Gauge Does not register rainfall

Post by Chiara_Netatmo » 02 Jan 2020, 18:17

Hello,

Please submit a support request via our help center (https://www.netatmo.com/helpcenter), we will then be able to investigate about this issue.

Thank you!

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