Bug: Station disconnects since firmware update 177

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lancemoreland
Posts: 24
Joined: 27 Apr 2015, 16:51

Bug: Station disconnects since firmware update 177

Post by lancemoreland » 04 Jun 2020, 19:24

My Netatmo has been running fine for years. Since this last firmware update I find that it is disconnecting from wifi and not uploading data every couple of days. I have to unplug the main module from power and plug it in to restart it and resolve the issue but it happens every few days. I think we have a bug in the latest firmware.

rcdemski
Posts: 3
Joined: 30 Aug 2019, 15:45

Re: Bug: Station disconnects since firmware update 177

Post by rcdemski » 13 Jun 2020, 07:05

Same here, with 178. I’ve opened up a support request. Hopefully we hear something soon. I’ve seen a couple other posts about the same problem with no resolution... yet

RunDMC
Posts: 2
Joined: 12 Jun 2014, 10:28

Re: Bug: Station disconnects since firmware update 177

Post by RunDMC » 16 Jun 2020, 20:49

Same problem for me, I was advised by support to set a static IP address, but it's still dropping off wifi every couple of days.

R

rcdemski
Posts: 3
Joined: 30 Aug 2019, 15:45

Re: Bug: Station disconnects since firmware update 177

Post by rcdemski » 17 Jun 2020, 07:05

I’m glad we’re not alone on this one but it’s still frustrating! I’ll post here if I make progress, but it’s been a week and mine still won’t connect to Netatmo.

Weirdly the HomeKit reporting is working just fine

RunDMC
Posts: 2
Joined: 12 Jun 2014, 10:28

Re: Bug: Station disconnects since firmware update 177

Post by RunDMC » 17 Jun 2020, 17:11

it seems that this is happening more regularly that I thought now that I'm looking more closely. It seems to drop off the wifi for 2-4 hours every 4-8 hours over the last couple of days. Interestingly, the weather station does not respond to pings even when it is connected to the WiFi.

R

corksta
Posts: 1
Joined: 18 Jun 2020, 11:47

Re: Bug: Station disconnects since firmware update 177

Post by corksta » 18 Jun 2020, 11:51

Same problem here. It used to run perfectly now it frequently disconnects and doesn’t update. Firmware 178. Unplugging it and reconnecting it works but only for a short while before it starts again with not updating.

Nettetal
Posts: 36
Joined: 03 Jan 2016, 14:58

Re: Bug: Station disconnects since firmware update 177

Post by Nettetal » 22 Jun 2020, 10:12

The same with my station v2 177.
I have reconfigured the WiFi connection and the error seems to be fixed.

Tiuri
Posts: 56
Joined: 29 May 2013, 06:28

Re: Bug: Station disconnects since firmware update 177

Post by Tiuri » 28 Jun 2020, 14:06

Same here. have had the weather station for years and never any problems, now two disconnects just this week. (firmware 177)

Pdrke
Posts: 4
Joined: 27 Jun 2020, 10:58

Re: Bug: Station disconnects since firmware update 177

Post by Pdrke » 28 Jun 2020, 22:42

I just bought the station and i also suffer from the same problem, v4 firmware 178. Thought i had a faulty module and thought i might have to return it. Reconfiguring the wifi did not help. When pinging the device most pings are lost, the device is standing about 3 meter from the modem.

Stella75
Posts: 1
Joined: 20 Jul 2020, 21:15

Re: Bug: Station disconnects since firmware update 177

Post by Stella75 » 20 Jul 2020, 21:33

I have the same Problem... just reported it too to Netatmo... hope they bring out a Bugfix soon! It’s really annoying like this.

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