App won't start after last update - stuck in onboarding

Remarks, questions, tips and tricks regarding the Netatmo Android application.
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espentan
Posts: 4
Joined: 28 Dec 2016, 16:57

App won't start after last update - stuck in onboarding

Post by espentan » 09 Oct 2020, 23:26

After the latest app update (with the rebranding etc.) I can't get past the onboarding flow, i just end up being looped back to the start of the onboarding.

I.e. when i tap "finish" at the last slide in the installation onboarding, i get looped back to "Congratulations - Your weather station is now in your home ...".

I never get far enough to actually see any weather data, and the widgets don't work either.

I've tried deleting app data as well as reinstalling the app. The problem persists.

This is on my Pixel 3 XL running Android 11.
I've tried a phone with Android 10 (Pixel 2) and it had the exact same problem.

Help?

berny
Posts: 8
Joined: 07 Oct 2014, 14:24

Re: App won't start after last update - stuck in onboarding

Post by berny » 12 Oct 2020, 06:27

Same problem here with the Orange icon wheater app ....!

berny
Posts: 8
Joined: 07 Oct 2014, 14:24

Re: App won't start after last update - stuck in onboarding

Post by berny » 22 Nov 2020, 16:48

finally .. the app of November 19 is working again,
After waiting more than one month.

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