No notification on weather station???

Remarks, questions, tips and tricks regarding the Netatmo Android application.
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thopre63
Posts: 1
Joined: 25 Nov 2018, 15:04

No notification on weather station???

Post by thopre63 »

Hello,
a few days ago I set up my new netatmo weather station. All works well. But I didn't get notifications as "co2 is over 1000" or "Temp ist higher than ...".
From many many other Android-Apps I receive notifications (Push) without problems. My Android Handy is not the problem.
I turned off and on all Notifications in the Android App and in the Web App - no way to get any notifiation.
Coud there be a hardware-defect on my weather station? Or is it a software problem?
Did the notifications come from my local Netatmo weather station? I can not imagine that.
Or form the Netatmo Servers?
When die co2 comes over 1000 than my weather station shows a short time a red light - this is ok, but there comes no notification to my Handy.
Please help!
Best Regards
thopre63
Chiara_Netatmo
Posts: 161
Joined: 15 Jun 2017, 13:54

Re: No notification on weather station???

Post by Chiara_Netatmo »

Hello,
Thank you for your message.
The development team is aware of this issue, they are analysing it to find a quick solution.
Have a nice day!
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