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Ignores rotation rules for phone

Posted: 12 Sep 2019, 23:46
by b3astie
For my phone I do not accept auto-rotation. All my other apps except Netatmo weather obey this rule. But when I turn phone into landscape mode in weather app (auto-rotation still disabled) phone turns into landscape mode (the graph view). This is very annoying when I eg. lying down and want to check weather, I got the graph view instead of normal view.

How is that you desgned the app in this way and why don't you follow the phone settings rules? If I want to see the graph there is other ways to implement this view in app without to ignore the phone settings rules.

Re: Ignores rotation rules for phone

Posted: 13 Sep 2019, 16:51
by Chiara_Netatmo

Do not hesitate to submit a support request via our Help center, specifying your ticket number if you have already been in contact with us, and we will investigate about the situation.
Have a nice day