App doesn't open (crashes), since latest update!

Remarks, questions, tips and tricks regarding the Netatmo Android application.
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Subzero
Posts: 312
Joined: 08 Oct 2016, 14:03

App doesn't open (crashes), since latest update!

Post by Subzero »

As the title suggests, the App is useless now as it 100% crashes/ does not open since the latest update?! I'm worried as Netatmo's interaction in the forums means I may never be able to use the system I paid for again due to a broken update?!
Subzero
Posts: 312
Joined: 08 Oct 2016, 14:03

Re: App doesn't open (crashes), since latest update!

Post by Subzero »

Annoying had to reinstall app to fix, which meant resetting my password as there was no chance I'd remember after this time? Please can you make sure updates don't nurf the app in future please?
Chiara_Netatmo
Posts: 161
Joined: 15 Jun 2017, 13:54

Re: App doesn't open (crashes), since latest update!

Post by Chiara_Netatmo »

Hello,
We are sorry for the inconvenience, caused by a crash of the Google Maps, which impacted the Weather application. Services are now back to normal.
If the situation persists it is enough to update the application as a fix has been released.
Have a nice day
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