Empty email sent to allow access to netatmo

Remarks, questions, tips and tricks regarding the Netatmo Android application.
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k1200rs
Posts: 149
Joined: 23 Dec 2013, 22:56

Empty email sent to allow access to netatmo

Post by k1200rs » 08 Jan 2014, 08:29

The email sent by netatmo to someone to give access to a station is empty. No title and no content.
Android - latest app - French.

fduval_netatmo
Posts: 160
Joined: 27 Nov 2013, 09:22

Re: Empty email sent to allow access to netatmo

Post by fduval_netatmo » 08 Jan 2014, 09:26

Hi k1200rs

I just tested it on a nexus 4 android 4.4.2 with the email application as the gmail one and it is working properly.
Can you tell us what version of android are you using ?

Thanks for your patience.
Fabien - Netatmo team

k1200rs
Posts: 149
Joined: 23 Dec 2013, 22:56

Re: Empty email sent to allow access to netatmo

Post by k1200rs » 08 Jan 2014, 12:09

I have Samsung S4 Android 4.3.
email is Yahoo and that may well be the issue.
I will try later with my Nexus 7 and another email.
Thanks

k1200rs
Posts: 149
Joined: 23 Dec 2013, 22:56

Re: Empty email sent to allow access to netatmo

Post by k1200rs » 08 Jan 2014, 13:27

I just tried with my Nexus 7.
As I suspected, it works fine with gmail and does not with Yahoo! mail app. It creates an empty email. I am not surprised, the Yahoo! email app has just been a nightmare hence I guess it is one more bug related to it although I think (not sure) that I have seen other app generating successful email with Yahoo.
Thanks.

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