no regular update by the widget

Remarks, questions, tips and tricks regarding the Netatmo Android application.
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Paiper
Posts: 16
Joined: 06 Feb 2013, 17:24

no regular update by the widget

Post by Paiper »

Dear all,

My widgets do not update automatically for a few days now. There are updates but just a few a day.
It is a bit strange to see 7.00 a.m. figures on the phone when you look at it in the afternoon. Refreshing manually is no problem of course. I am sure it was different in the past and the widget data was updated regularly. (on Android 5)

Any similar experiences?

Paiper
Mapantz
Posts: 103
Joined: 14 Jan 2014, 13:11
Location: Wareham, Dorset - UK
Contact:

Re: no regular update by the widget

Post by Mapantz »

Paiper wrote:Dear all,

My widgets do not update automatically for a few days now. There are updates but just a few a day.
It is a bit strange to see 7.00 a.m. figures on the phone when you look at it in the afternoon. Refreshing manually is no problem of course. I am sure it was different in the past and the widget data was updated regularly. (on Android 5)

Any similar experiences?

Paiper
This is happening to me as well.
If i restart my phone, they work for a certain amount of time, then stop updating by themselves, highly annoying!
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Paiper
Posts: 16
Joined: 06 Feb 2013, 17:24

Re: no regular update by the widget

Post by Paiper »

It was fine again during the last weeks. It worked but now it seems to be broken again. The refresh has to be done manually. Of course notification do work.They are triggered by the server not by the app. It is annoying to look at the app and see values that are so much outdated.

Paiper
freewing
Posts: 197
Joined: 16 Nov 2013, 14:38
Contact:

Re: no regular update by the widget

Post by freewing »

Same here: the widgets DO NOT UPDATE...
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firefox27
Posts: 16
Joined: 26 Dec 2012, 19:15

Re: no regular update by the widget

Post by firefox27 »

+1
Same issue on my new LG G4 device (Android 5.1)
kosmocos
Posts: 31
Joined: 16 Feb 2013, 06:53

Re: no regular update by the widget

Post by kosmocos »

Widget doesn't update for both my Netatmo stations.
Nexus 6P here (6.0.1), tried even with Doze off but no success either.
Mapantz
Posts: 103
Joined: 14 Jan 2014, 13:11
Location: Wareham, Dorset - UK
Contact:

Re: no regular update by the widget

Post by Mapantz »

firefox27 wrote:+1
Same issue on my new LG G4 device (Android 5.1)
I've had this issue for weeks and weeks on my LG G4. It was like it on 5.1 and its like it on 6.0.
I have emailed Netatmo 4 times now, and i've not had a single response. I reckon they've done a bunk with our money and ran off.
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firefox27
Posts: 16
Joined: 26 Dec 2012, 19:15

Re: no regular update by the widget

Post by firefox27 »

Hello there

Fixed with the last update

Cheers :P
Mapantz
Posts: 103
Joined: 14 Jan 2014, 13:11
Location: Wareham, Dorset - UK
Contact:

Re: no regular update by the widget

Post by Mapantz »

firefox27 wrote:Hello there

Fixed with the last update

Cheers :P
Not fixed for me. I even did a hard reset on my LG G4. Fed up of it.
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kosmocos
Posts: 31
Joined: 16 Feb 2013, 06:53

Re: no regular update by the widget

Post by kosmocos »

Mine fixed also, widgets from both stations are now displayed correctly. Nexus 6P, Android 6.0.1.
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