wrong battery status indication (Ticket 2709996)

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Tommaso Florino
Posts: 73
Joined: 19 Jan 2018, 17:48

wrong battery status indication (Ticket 2709996)

Post by Tommaso Florino » 18 Nov 2020, 12:04

hello everyone,
today I opened a ticket about the battery indication of the external module.
In the web page the battery is shown as almost empty, but in Parameters- manage my house. etc etc .. it seems to be full!

anyone having the same issue?

Which value is the correct one? empty or full?

Tommaso
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2020-11-18 11_49_46-CASA TOM (esterno).jpg
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mhaga
Posts: 55
Joined: 07 Dec 2017, 10:08

Re: wrong battery status indication (Ticket 2709996)

Post by mhaga » 18 Nov 2020, 21:53

Hi,
I have seen this as well. I think it is empty or close to empty as indicated on the webpage.
Another observation for extra indoor modules;
When battery is empty or close to empty, CO2 measurement goes higher than normal. Like obviously wrong.
I have used this as an indication together with the warning from web gui and replaced the batteries.

BR
/mhaga

Baskat
Posts: 14
Joined: 26 Apr 2016, 09:20

Re: wrong battery status indication (Ticket 2709996)

Post by Baskat » 26 Nov 2020, 12:23

Posted the same and filed a ticket about it a year and a half ago. Nothing seems to have been done about it though...
https://forum.netatmo.com/viewtopic.php ... 496#p69496

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