Time settings (AM/PM to 24 hours)
Time settings (AM/PM to 24 hours)
Does anyone know how to switch from AM PM to 24 hour clock on the web interface. My time zone setting is Oslo / Europe. I can not figure out how to change this. This worked before but has suddenly changed.
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Re: Time settings (AM/PM to 24 hours)
The same I have in Finland
Re: Time settings (AM/PM to 24 hours)
I contacted support but still do not understand how to change from am/pm to 24 hours clock.
I already have English US on my phone and on the website so how do I "set the mobile to 24 hours reading" as he answered me.
I use iPhone 12 and this website https://my.netatmo.com/app/station
This is the answer I got from support.
Jawad (Netatmo)
Apr 29, 2021, 18:06 GMT+2
Dear Customer,
Thank you for contacting Netatmo Support.
I would recommend changing the mobile application settings linked to that account?
First, set the mobile to 24 hours reading, and second, try changing the language to English US.
Have a great day,
Jawad
Technical specialist
I already have English US on my phone and on the website so how do I "set the mobile to 24 hours reading" as he answered me.
I use iPhone 12 and this website https://my.netatmo.com/app/station
This is the answer I got from support.
Jawad (Netatmo)
Apr 29, 2021, 18:06 GMT+2
Dear Customer,
Thank you for contacting Netatmo Support.
I would recommend changing the mobile application settings linked to that account?
First, set the mobile to 24 hours reading, and second, try changing the language to English US.
Have a great day,
Jawad
Technical specialist
Re: Time settings (AM/PM to 24 hours)
Finally a solution that works
Jawad (Netatmo)
May 4, 2021, 12:00 GMT+2
Dear Customer,
After further research, the only solution available would be to create an American Netatmo account, invite this account as admin in your home, and remove the original account, leaving the US account the only admin account on your station;
Make sure to have at least one account linked at all one time, otherwise, all data will be permanently deleted.
The R&D is also working on a more permanent and user-friendly fix if you wish to wait.
Best regards,
Jawad
Technical specialist
Jawad (Netatmo)
May 4, 2021, 12:00 GMT+2
Dear Customer,
After further research, the only solution available would be to create an American Netatmo account, invite this account as admin in your home, and remove the original account, leaving the US account the only admin account on your station;
Make sure to have at least one account linked at all one time, otherwise, all data will be permanently deleted.
The R&D is also working on a more permanent and user-friendly fix if you wish to wait.
Best regards,
Jawad
Technical specialist
Re: Time settings (AM/PM to 24 hours)
Make sure you create an American Netatmo account or else it will be set back to AM/PM.
You can also ask netatmo support do delete your account and then sign up again with an American account.
You can also ask netatmo support do delete your account and then sign up again with an American account.