Total failure

Remarks, questions, tips and tricks regarding the Netatmo Web application.
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Joined: 13 Oct 2018, 13:45

Total failure

Post by Mohli » 13 Oct 2018, 14:11

I bought my Netatmo Urban Weather Station 33 month ago.
It worked beautifully until this September. No more data was visible on the PC app nor on the Android app. Technical support did send me a link, which should fix things.
It did work again for a few days.
Now Tec support say that I need a new Weather Station because there was nothing they could do about it.
So, I have to ditch the unit? And this after only a little more than 2 years?
Netatmo offered me a 15% later (after protesting) 20% discount to buy a new one. :cry:
Disappointing, at least to say.
Anyone made a similar experience?

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