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Webapp doesn't work on firefox

Posted: 15 Jun 2013, 14:55
by alex
Hi,

I tried to connect to my.netatmo.com/app, but the graphics didn't show on firefox 21 (on windows 8). I tried, on the same computer, on Chrome, it works fine.
Any idea?

thx

alex

Re: Webapp doesn't work on firefox

Posted: 16 Jun 2013, 11:51
by fpotter
Hi,

Can you please report a screenshot of the issue ?

thanks !

fred

Re: Webapp doesn't work on firefox

Posted: 16 Jun 2013, 15:37
by alex
Bonjour,

ci-joint la capture d'écran/

Re: Webapp doesn't work on firefox

Posted: 17 Jun 2013, 10:20
by trosenblatt
Bonjour,

Quelle version de firefox/os utilisez vous svp ?
Merci,

Re: Webapp doesn't work on firefox

Posted: 17 Jun 2013, 12:13
by pjskyman
Il l'indique dans son post initial !

Re: Webapp doesn't work on firefox

Posted: 17 Jun 2013, 14:02
by trosenblatt
Oui pardon,
pouvez-vous m'envoyer votre login netatmo sur contact-support@netatmo.com
Merci d'avance,

Re: Webapp doesn't work on firefox

Posted: 17 Jun 2013, 21:21
by alex
Merci pjskyman :).
Je vous envoie ca de suite.

[SOLVED] Re: Webapp doesn't work on firefox

Posted: 24 Jun 2013, 11:40
by trosenblatt
The app does not work if cookies are disabled