Hi-I have a weather station and about a month ago I received an email saying that someone logged into my weather station from Germany. I don't live in Germany. I have not shared my weather station with anyone from Germany so I was concerned you might say. So first I changed my password and then disassociated all my Netatmo devices. I contacted customer support and got very little help-I was asked if I was using a third party app and I replied No and that was about 3 weeks ago and no word since. Not happy with the customer service especially considering the fact that someone 'hacked' into my weather station from Germany.
About a week ago I set up our devices again and all seemed to be well until this morning. I got another email that stated that after several attempts to log in, my account was locked for 10 minutes. Oh ok. Thank you for letting me know but I used my iPhone app this morning to check the temp and as far as I know I was successful in logging in.
So now I am wondering... Did someone attempt to break into my account/weather station again? Or is there some glitch somewhere? What the heck is going on???
I contacted customer support again. I haven't changed my password yet but I will. I don't want to disassociate my weather station again since I don't know what is going on. Is it just me being hacked? Am I being hacked?
Anyone running into this issue? Any thoughts? Thank you so much for any help, Happy Thanksgiving to all that celebrate Thanksgiving, Judy
Locked out.... Login from Germany.... What's going on?
Remarks, questions, tips and tricks regarding the Netatmo Web application.
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- Posts: 9
- Joined: 01 Jun 2015, 02:59
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