I had my outdoor module at Netatmo in France for repair because of quick battery drainage. The system continued to work with the rain and wind sensors. After I got the outdoor moduke back last week I successfully connected it again to the station and it worked for about two hours. Then suddenly I saw, that the station didn't synchronize any data anymore, neither it's own indoor data nor outdoor, wind or rain. I can still access my account on the netatmo servers from the android app and the only info I get is the very last measurement from last week.
My internet is up and working and I have reconfigured the station connection to my router without getting any error message. The app congratulates me for a successful connection!
The only strange thing is, that my Netgear R7000 router doesn't show the station mac as connected device.
Any idea what caused or how to fix the problem? Currently my 300.-€ netatmo equipment which I got 3 month ago is a piece of junk and if not fixed soon has to be returned to Amazon.
Station doesn't connect to netatmo servers anymore
Remarks, questions, tips and tricks regarding the Netatmo Web application.
Return to “Weather Station Web Application”
Jump to
- Forum Terms of Use
- Weather
- ↳ Smart Home Weather Station and its accessories (ENGLISH)
- ↳ General questions
- ↳ Setting up my Weather Station
- ↳ My Weather Station data
- ↳ Weather Station iOS Application
- ↳ Weather Station Android Application
- ↳ Weather Station Web Application
- ↳ Feature requests
- ↳ Station Météo Intelligente et ses accessoires (FRANCAIS)
- ↳ Questions générales
- ↳ Mes données météo
- ↳ Les applications iOS/Android/Web de la Station Météo
- ↳ Requêtes d'amélioration
- Security
- ↳ Security Cameras and accessories (ENGLISH)
- ↳ Smart Indoor Camera (Welcome)
- ↳ General questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Door and Window Sensors
- ↳ General questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Indoor Siren
- ↳ General Questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Smoke Alarm
- ↳ General questions
- ↳ Smart Outdoor Cameras (Presence) with or without Siren
- ↳ General questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Video Doorbell
- ↳ General questions
- ↳ Applications
- ↳ Feature request
- ↳ Electrical Wiring
- ↳ Caméras et accessoires de Sécurité (FRANCAIS)
- ↳ Caméra Intérieure Intelligente (Welcome)
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Détecteurs d'Ouverture Intelligents pour Portes et Fenêtres
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Sirène Intérieure Intelligente
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Détecteur de Fumée Intelligent
- ↳ Questions générales
- ↳ Caméras Extérieures Intelligentes (Presence) avec ou sans Sirène
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Sonnette Vidéo Intelligente
- ↳ Questions générales
- ↳ Applications
- ↳ Suggestions, idées d'améliorations
- ↳ Installation électrique
- Energy
- ↳ Smart Thermostats and Smart Radiator Valves (ENGLISH)
- ↳ Smart Thermostat
- ↳ General questions
- ↳ Attaching the Thermostat to the boiler
- ↳ Thermostat Network Set-up
- ↳ Thermostat iOS/Android/Web Application
- ↳ Smart Modulating Thermostat (OpenTherm)
- ↳ General Questions
- ↳ Attaching the Thermostat to the boiler
- ↳ Thermostat Network Set-up
- ↳ Home+Control iOS/Android Application
- ↳ Smart Radiator Valves
- ↳ General questions
- ↳ Thermostats Intelligents et Têtes Thermostatiques Intelligentes (FRANCAIS)
- ↳ Thermostat Intelligent
- ↳ Questions générales
- ↳ Raccordement du Thermostat à la chaudière
- ↳ Mise en réseau du Thermostat
- ↳ Les applications iOS/Android/Web du Thermostat
- ↳ Thermostat Modulant Intelligent (OpenTherm)
- ↳ Questions générales
- ↳ Raccordement du Thermostat Modulant à la chaudière
- ↳ Mise en réseau du Thermostat Modulant
- ↳ L'application Home+Control iOS/Android du Thermostat Modulant
- ↳ Têtes Thermostatiques Intelligentes
- ↳ Questions générales
- Air Care
- ↳ Smart Indoor Air Quality Monitor (ENGLISH)
- ↳ Frequently Asked Questions
- ↳ Capteur de Qualité de l'Air Intérieur Intelligent (FRANCAIS)
- ↳ Questions Fréquentes
- Automation and more...
- ↳ Automation and external services (ENGLISH)
- ↳ "With Netatmo" products
- ↳ Voice assistants
- ↳ IFTTT
- ↳ Home automation
- ↳ Domotique et services externes (FRANCAIS)
- ↳ Produits "with Netatmo"
- ↳ Assistants vocaux
- ↳ IFTTT
- ↳ Domotique
- Netatmo Developers Forums
- ↳ Netatmo API
- ↳ Translations & Localization