Incorrect cumulative rainfall

Remarks, questions, tips and tricks regarding the Netatmo Web application.
Nettetal
Posts: 36
Joined: 03 Jan 2016, 14:58

Incorrect cumulative rainfall

Post by Nettetal »

also in the Android App!
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Rain.jpg
Rain.jpg (105.35 KiB) Viewed 1466 times
Sjefke
Posts: 12
Joined: 24 Oct 2015, 10:47

Re: Incorrect cumulative rainfall

Post by Sjefke »

Here same problem:


Image

Image
Nettetal
Posts: 36
Joined: 03 Jan 2016, 14:58

Re: Incorrect cumulative rainfall

Post by Nettetal »

the same today
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Rain1.jpg
Rain1.jpg (244.23 KiB) Viewed 1443 times
Rain.jpg
Rain.jpg (217.87 KiB) Viewed 1455 times
dmalitz
Posts: 3
Joined: 16 Nov 2016, 23:08

Re: Incorrect cumulative rainfall

Post by dmalitz »

I am also having this problem on web app as well as in my iPhone app. I've noticed this problem for the past two days. The daily cumulative rainfall keeps jumping around -- sometimes it's correct, sometimes it says zero, and sometimes it's an incorrect value in between. The graph is correct, however, so the data are being recorded correctly. The Weather Underground feed for cumulative rainfall is also jumping around. Here are screen shots taken at 1:32PM Pacific time:
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rain 1.jpg
rain 1.jpg (17.19 KiB) Viewed 1425 times
rain 2.jpg
rain 2.jpg (32.41 KiB) Viewed 1425 times
rain 3.jpg
rain 3.jpg (32.84 KiB) Viewed 1425 times
Sjefke
Posts: 12
Joined: 24 Oct 2015, 10:47

Re: Incorrect cumulative rainfall

Post by Sjefke »

I have noticed this problem earlier begin october:
viewtopic.php?f=5&t=6780
dmalitz
Posts: 3
Joined: 16 Nov 2016, 23:08

Re: Incorrect cumulative rainfall

Post by dmalitz »

I sent a tweet to Netatmo support with a link to this thread. Maybe that will get their attention.
Nettetal
Posts: 36
Joined: 03 Jan 2016, 14:58

Re: Incorrect cumulative rainfall

Post by Nettetal »

No one seems to care about it.
Not even a feedback from the support. :evil:
Brieuc_Netatmo
Posts: 3048
Joined: 02 Jan 2014, 11:20

Re: Incorrect cumulative rainfall

Post by Brieuc_Netatmo »

Hello,
Thank you for having reported this issue.
We're currently investigating on it, thank you for your patience!
Brieuc - Netatmo Team
Nettetal
Posts: 36
Joined: 03 Jan 2016, 14:58

Re: Incorrect cumulative rainfall

Post by Nettetal »

Brieuc_Netatmo wrote:Hello,
Thank you for having reported this issue.
We're currently investigating on it, thank you for your patience!
Thank you for the feedback.
Brieuc_Netatmo
Posts: 3048
Joined: 02 Jan 2014, 11:20

Re: Incorrect cumulative rainfall

Post by Brieuc_Netatmo »

Hello,
The bug is now fixed.
Please let us know if everything now works as expected.
Have a nice day!
Brieuc - Netatmo Team
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