no longer access to the settings, countless messages

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Tobi-Net
Posts: 2
Joined: 16 Jul 2019, 11:27

no longer access to the settings, countless messages

Post by Tobi-Net »

Hello.

For a few days you can no longer access the settings for the notifications. The window opens, but remains completely empty. The app is up to date. I tried it on iOS and the web interface. Over Wlan and over the mobile phone and ipad. Always unsuccessful. I also tried cameras at two different locations in different Wlan's. Unsuccessful. No matter if the welcome or presence camera. Unfortunately, I now receive countless messages from the indoor camera that I did not get before. These messages were not programmed. The other functions are ok. What's happening ? When will this be repaired?
jofre_netatmo
Posts: 828
Joined: 18 Jun 2014, 15:09

Re: no longer access to the settings, countless messages

Post by jofre_netatmo »

Hi, the error has been fixed earlier today. Our apologies for the inconvenience.
Jofre - Netatmo Team
ChuckstarUK
Posts: 35
Joined: 05 Nov 2016, 10:15

Re: no longer access to the settings, countless messages

Post by ChuckstarUK »

I’m not entirely sure this has been fixed...
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