Beta Test iOS Security app

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Silversurfer20
Posts: 1
Joined: 04 Oct 2018, 05:20

Re: Beta Test iOS Security app

Post by Silversurfer20 » 20 Oct 2018, 14:05

I’ve filed out the form as well and haven’t heard a peep. If you’ve closed beta testing than just say so. At least everyone wouldn’t feel ignored.

lif
Posts: 1
Joined: 01 Oct 2018, 14:35

Re: Beta Test iOS Security app

Post by lif » 25 Oct 2018, 17:28

I have completed the form and I'm happy to help as a beta tester

fastzapper
Posts: 12
Joined: 03 Oct 2017, 10:28

Re: Beta Test iOS Security app

Post by fastzapper » 04 Nov 2018, 12:44

Unfortunately I was only on one of my two Welcome firmware 244 offered for download. What can I do that this is synonymous with the second device offered?

Thanks for helping
Markus

fastzapper
Posts: 12
Joined: 03 Oct 2017, 10:28

Re: Beta Test iOS Security app

Post by fastzapper » 24 Feb 2019, 13:21

Of my 3 welcome cameras, I have the firmware 270 at 2 and one of the 250th unfortunately, this is not updated. What can I do?

Guillaume_B_Netatmo
Posts: 90
Joined: 08 Nov 2017, 11:45

Re: Beta Test iOS Security app

Post by Guillaume_B_Netatmo » 13 Mar 2019, 16:55

Hello fastzapper,

The camera are automatically but gradually updated. That means it usually takes us around an entire week to update all the cameras across the globe.
If your third camera is still running the firmware 250, please contact us using the following link:

* https://www.netatmo.com/en-gb/helpcenter/security/2

I wish you a nice day,
Guillaume
Technician specialist

benjamin_netatmo
Posts: 124
Joined: 15 Mar 2019, 10:33

Re: Beta Test iOS Security app

Post by benjamin_netatmo » 27 Mar 2019, 13:54

Dear Netatmo Customer,

We are re-opening the Beta-Test program and we are looking for ambassadors to try new products, find out more and check its benefits here!
https://forms.office.com/Pages/Response ... VJVkNRSy4u

The Netatmo Team

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