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Re: Beta Test iOS Security app

Posted: 20 Oct 2018, 14:05
by Silversurfer20
I’ve filed out the form as well and haven’t heard a peep. If you’ve closed beta testing than just say so. At least everyone wouldn’t feel ignored.

Re: Beta Test iOS Security app

Posted: 25 Oct 2018, 17:28
by lif
I have completed the form and I'm happy to help as a beta tester

Re: Beta Test iOS Security app

Posted: 04 Nov 2018, 12:44
by fastzapper
Unfortunately I was only on one of my two Welcome firmware 244 offered for download. What can I do that this is synonymous with the second device offered?

Thanks for helping
Markus

Re: Beta Test iOS Security app

Posted: 24 Feb 2019, 13:21
by fastzapper
Of my 3 welcome cameras, I have the firmware 270 at 2 and one of the 250th unfortunately, this is not updated. What can I do?

Re: Beta Test iOS Security app

Posted: 13 Mar 2019, 16:55
by Guillaume_B_Netatmo
Hello fastzapper,

The camera are automatically but gradually updated. That means it usually takes us around an entire week to update all the cameras across the globe.
If your third camera is still running the firmware 250, please contact us using the following link:

* https://www.netatmo.com/en-gb/helpcenter/security/2

I wish you a nice day,

Re: Beta Test iOS Security app

Posted: 27 Mar 2019, 13:54
by benjamin_netatmo
Dear Netatmo Customer,

We are re-opening the Beta-Test program and we are looking for ambassadors to try new products, find out more and check its benefits here!
https://forms.office.com/Pages/Response ... VJVkNRSy4u

The Netatmo Team