Notification Setup for Multi-Cam Environment

Suggestions, features and new ideas
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Marco4581
Posts: 2
Joined: 02 Jul 2019, 12:17

Notification Setup for Multi-Cam Environment

Post by Marco4581 » 02 Jul 2019, 12:48

Hello Netatmo, hello Netatmo Forum,

i have two Presence Cams and i was very satisfied with the first one, but since i bought the second one i‘m a bit unhappy about the following situation:

- My first cam is at the Front door and should be active and notify me 24/7.
- The second one is in the garden. I don‘t want to get spammed here during the day when my kids are playing outside.
I only want notifications at night.

The Problem is, that the Security App only allows a global notification setup for all cams. So either notification for all cams in the defined time slot on or off. The only workaround i know is to disable the garden cam complete during the day and activate it in the evening. This is a complete manual and daily process, no fun and will be of course often forgotten :-)

Please check the possibility for Notification Setup per Camera or give me advice if there is already a solution.

In Addition, i think an automatically reactivation for cams after a defined time as well as Amazon Echo Support would be also great features, as requested in other posts here in the forum.

Thank you for your answer.

Best regards
Marco

Guillaume_B_Netatmo
Posts: 141
Joined: 08 Nov 2017, 11:45

Re: Notification Setup for Multi-Cam Environment

Post by Guillaume_B_Netatmo » 02 Jul 2019, 14:24

Hello Marco,

The settings are shared across all the devices installed in the same virtual Home.
If you would like to use different settings on your cameras, you can install them in different virtual Homes.

To move a camera from a Home to another, you will need to reset it then reinstall it as a new product. When the application asks you to select a Home, you will have the possibility to create a new one.
I thank you for your comprehension and made sure to forward your feedback to our product managers!
Guillaume
Technician specialist

Marco4581
Posts: 2
Joined: 02 Jul 2019, 12:17

Re: Notification Setup for Multi-Cam Environment

Post by Marco4581 » 02 Jul 2019, 16:11

Hello Guillaume,

wow, so simple :-)
Just tested it and it works. Thank you very much for your quick response and the perfect support!

Marco

Corr70
Posts: 1
Joined: 03 Jul 2019, 14:05

Re: Notification Setup for Multi-Cam Environment

Post by Corr70 » 03 Jul 2019, 14:11

Hello there,
I have the same need of Marco4581, but I found very uncomfortable to use different virtuale Homes, as suggested, since i have four presence cameras and It would not be able to easily check them all in the Apple devices (homekit) as I do. Any chance to have this as a new future feature? Thanks

Guillaume_B_Netatmo
Posts: 141
Joined: 08 Nov 2017, 11:45

Re: Notification Setup for Multi-Cam Environment

Post by Guillaume_B_Netatmo » 03 Jul 2019, 14:17

Hello Corr70,

We totally understand that this workaround might not suit everybody, however, I can't confirm anything for now.
I will make sure to bring up this point again in our next meeting!
Guillaume
Technician specialist

flotzi
Posts: 4
Joined: 19 May 2017, 12:49

Re: Notification Setup for Multi-Cam Environment

Post by flotzi » 15 Sep 2019, 12:57

I would also be pleased about the possibility to configure two smart outdoor cams separately in one home.

The letterman in front of the house is not a problem; but he is one in the garden. so its quite senseless to group the alerts up for all cams.

thanks

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