Hello, Can we have Critical Alerts option for the Camera in iOS ? Its not available unless you have smoke alarm installed. I would like to be alerted if there is someone outside at night. I can't have this and all my emails coming in at all times of the day.
Thank you
Critical Alerts iOS
Re: Critical Alerts iOS
I believe that feature has strict restrictions from Apple for what it can be used for.
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm
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Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm
Not a Netatmo employee
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Re: Critical Alerts iOS
Hello,
Critical alerts are used for smoke detection notifications as well as siren starts sounding notifications.
As GEORGzer mentions, it has strict restrictions and is to be used only for critical situations.
Critical alerts are used for smoke detection notifications as well as siren starts sounding notifications.
As GEORGzer mentions, it has strict restrictions and is to be used only for critical situations.
Jofre - Netatmo Team
Re: Critical Alerts iOS
Thanks jofre
@Lpope
That means if you get the siren, not only will you have something to scare intruders away at night, but you will be able to receive critical notifications that way.
@Lpope
That means if you get the siren, not only will you have something to scare intruders away at night, but you will be able to receive critical notifications that way.
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm
Not a Netatmo employee
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm
Not a Netatmo employee
Re: Critical Alerts iOS
I already have outdoor Camera with Siren but no critical alert 

Re: Critical Alerts iOS
You mean the version with the build-in siren?
Maybe the app still needs an update and right now only supports critical alerts on the stand-alone siren.
@jorde_netatmo will have to answer that question for us.
Maybe the app still needs an update and right now only supports critical alerts on the stand-alone siren.
@jorde_netatmo will have to answer that question for us.
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm
Not a Netatmo employee
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm
Not a Netatmo employee
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- Posts: 824
- Joined: 18 Jun 2014, 15:09
Re: Critical Alerts iOS
You will receive the alert when the siren starts sounding. If you make it sound from your app, you will not receive the alert since you are the user that triggered it. However, if someone else in your Home makes the siren sound, then you will receive the notification on your phone.
Jofre - Netatmo Team
Re: Critical Alerts iOS
Thank you Jofre,
so I have indoor camera and siren as well now. Will Critical Alert work and alert me at night if the outside camera detects movement of a person?
Shame Apple thinks I cannot decide what I can be alerted for....
so I have indoor camera and siren as well now. Will Critical Alert work and alert me at night if the outside camera detects movement of a person?
Shame Apple thinks I cannot decide what I can be alerted for....
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- Posts: 824
- Joined: 18 Jun 2014, 15:09
Re: Critical Alerts iOS
The outdoor camera cannot automatically trigger the Siren so unfortunately you will not receive a critical alert in that case.
Jofre - Netatmo Team