Beta Test iOS Security app

jofre_netatmo
Posts: 716
Joined: 18 Jun 2014, 15:09

Re: Beta Test Security

Post by jofre_netatmo » 10 Jan 2018, 14:11

All cameras will be updated by tomorrow night.
Regards,
Jofre - Netatmo Team

HSV-Steph
Posts: 12
Joined: 05 Dec 2017, 14:23

Re: Beta Test Security

Post by HSV-Steph » 11 Jan 2018, 16:46

Also for the beta users? I want to leave the beta program now!

Hoodoo
Posts: 151
Joined: 05 Dec 2017, 20:47

Re: Beta Test Security

Post by Hoodoo » 11 Jan 2018, 17:31

Can exit the program from the Test Flight app....

R32er
Posts: 12
Joined: 09 Dec 2017, 18:13

Re: Beta Test Security

Post by R32er » 12 Jan 2018, 11:15

I want to leave the beta too. The prescence lost the connection to HomeKit all the time and now even in the security app.
How can I leave?

Ok I Exit Beta from the test flight and delete the security app. But I can’t connect the cam with the security app. The cam flash when I show the QR code for setup and reset but nothing goes ....

Johan_Netatmo
Posts: 281
Joined: 13 Jan 2014, 10:05

Re: Beta Test Security

Post by Johan_Netatmo » 12 Jan 2018, 16:08

If you reset the camera you have to do the setup all over. If the camera glows slowly it's ready to setup, if it blinks fast the QRCode is not good and you need to contact the support team.

R32er
Posts: 12
Joined: 09 Dec 2017, 18:13

Re: Beta Test Security

Post by R32er » 12 Jan 2018, 20:10

The light flashes as in the app shown. And the qr codes are the codes saved from the app settings So they shouldn’t be wrong could you define the difference what you mean quick flash and slow glowing?

The cam had flashed fast when I show the reset code. It was 3 flash 2 times.

R32er
Posts: 12
Joined: 09 Dec 2017, 18:13

Re: Beta Test iOS Security app

Post by R32er » 23 Jun 2018, 09:16

I got the beta firmware 141 and since this all the movie records stuck. What the ****

I still want to leave the beta !! Don’t push firmware updates on my camera !

BetaBürger
Posts: 9
Joined: 30 Nov 2017, 20:48

Re: Beta Test iOS Security app

Post by BetaBürger » 08 Jul 2018, 00:09

Hi,

How can I cancel the Beta Membership? I have big problems with the Beta 141. Can Netatmo downgrade my firmware to 135?

Thanks!

Christian

Subzero
Posts: 220
Joined: 08 Oct 2016, 14:03

Re: Beta Test iOS Security app

Post by Subzero » 21 Jul 2018, 09:40

BetaBürger wrote:Hi,

How can I cancel the Beta Membership? I have big problems with the Beta 141. Can Netatmo downgrade my firmware to 135?

Thanks!

Christian
You can't I asked the same question, I loved v135, and since the Beta my camera has even been partly broken, or reduced function.

Why do I sign up for Beta programs.

Add to this no one replies, I thought the whole point on Beta is interaction with the developers, Netatmo you are very disappointing. :-(

Fraz76
Posts: 11
Joined: 08 Jan 2018, 23:05

Re: Beta Test iOS Security app

Post by Fraz76 » 29 Sep 2018, 09:30

Please add support for iOS 12 workflow with actions to activate and deactivate the monitoring! Please!
- 1gen thermostat from 2015
- Welcome from 2016
- Presence from 2017
- Healthy Home Coach from 2018

On iOS, Android and Homekit (Apple TV4k + 40 home devices)

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