How to force firmware update

Tips, tricks and frequently asked questions
Barry
Posts: 12
Joined: 21 Dec 2021, 18:59

How to force firmware update

Post by Barry »

As yet my camera has not auto updated to the latest V2.20. Anyone know how to force this if its possible?
Peter8319
Posts: 18
Joined: 02 Apr 2021, 10:32

Re: How to force firmware update

Post by Peter8319 »

I’m not sure if this is still funny or not anymore. I didn’t get new firmware as well. No option to push it manually
Valo
Posts: 19
Joined: 03 Oct 2021, 16:13

Re: How to force firmware update

Post by Valo »

I'd personally give it more time to just automatically update. I'm sure Netatmo rollout firmware in stages, so just be patient a bit longer.

I'd give Netatmo the rest of this week (until Friday 28th) for the firmware to be pushed to everyone's doorbell. That would be just over a week since the update notes where posted.
If it's still not updated by then, then I'd start a ticket with Netatmo Support to find out what is happening.

My doorbell hasn't been updated either yet.
Hemmik
Posts: 62
Joined: 28 Sep 2020, 21:37

Re: How to force firmware update

Post by Hemmik »

Did anyone receive the update? Nothing here yet..
Peter8319
Posts: 18
Joined: 02 Apr 2021, 10:32

Re: How to force firmware update

Post by Peter8319 »

Nope 😂
timstens
Posts: 5
Joined: 28 Jan 2022, 15:22

Re: How to force firmware update

Post by timstens »

Also still no update here.
Slim
Posts: 133
Joined: 08 Dec 2016, 18:54

Re: How to force firmware update

Post by Slim »

No fw update here either ... come on Netatmo, get up to speed on this long awaited update. I really miss a function where you can download and install fw versions of your choice on Netatmo products.
Netatmo Weather Station, rain and wind gauge.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Vollspacken
Posts: 5
Joined: 18 Dec 2020, 17:12

Re: How to force firmware update

Post by Vollspacken »

The communication that netatmo is currently showing is a real disaster.

Announcing an update here but then not delivering it is unfortunately just as unprofessional as the statement that we will soon deliver support for HSV.

Of course, that's how you get rid of your customers...

Please start making sensible statements so that people can take you seriously again.
KrisVandeSteen
Posts: 4
Joined: 08 Mar 2016, 13:33

Re: How to force firmware update

Post by KrisVandeSteen »

I received the 2.20 firmware in the 25th.
Happyrogue
Posts: 3
Joined: 31 Jan 2022, 09:37

Re: How to force firmware update

Post by Happyrogue »

I still didn't receive it, here in The Netherlands.
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