WIFI reconfiguration (change SSID)

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GEORGzer
Posts: 1965
Joined: 14 Jan 2014, 18:14

Re: WIFI reconfiguration (change SSID)

Post by GEORGzer »

Can you connect you iPhone to the „Doorbell wifi“?
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee
JulienG
Posts: 37
Joined: 16 Sep 2018, 22:03

Re: WIFI reconfiguration (change SSID)

Post by JulienG »

GEORGzer wrote: 15 Oct 2020, 16:29 Can you connect you iPhone to the „Doorbell wifi“?
When I choose this wifi, it launches Home app, I choose to add the accessory and I end up with same error message.

Do you have a PC app that I could use to configure it through USB ? (like the thermostat)
GEORGzer
Posts: 1965
Joined: 14 Jan 2014, 18:14

Re: WIFI reconfiguration (change SSID)

Post by GEORGzer »

There is no PC app as far as I know.
Only thing I can recommend right know is to do another USB-reset (it’s important to wait for the Doorbell to boot, before pressing the pin-button) and then maybe re-install the app as well.


The Doorbell setup can be a bitch sometimes, I‘m not denying that...
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee
JulienG
Posts: 37
Joined: 16 Sep 2018, 22:03

Re: WIFI reconfiguration (change SSID)

Post by JulienG »

I managed to re-connect it without additional reset. I put it on flight mode for 30 seconds.
https://netatmosupport.zendesk.com/hc/e ... ould-I-do-

However it is very strange:
Firmware version is showing 0 and wifi strength is not visible

After reset, should we get a new firmware?
GEORGzer
Posts: 1965
Joined: 14 Jan 2014, 18:14

Re: WIFI reconfiguration (change SSID)

Post by GEORGzer »

wait for it, that might only be a temporary bug and refresh
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee
JulienG
Posts: 37
Joined: 16 Sep 2018, 22:03

Re: WIFI reconfiguration (change SSID)

Post by JulienG »

You were right. I have restarted and everything is fine now.
GEORGzer
Posts: 1965
Joined: 14 Jan 2014, 18:14

Re: WIFI reconfiguration (change SSID)

Post by GEORGzer »

Glad it worked out 😉
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee
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