doorbell sends push notification, but video is not accessible

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L4rs
Posts: 1
Joined: 26 Nov 2021, 19:53

doorbell sends push notification, but video is not accessible

Post by L4rs »

Hi everyone,


When someone rings the bell, I instantly get a iOS push notification, but the camera's video is not accessible and no entry in the netatmo app about this event is added.
The firmware version 2.18.0, signal strength is 3 out of 4 bars.
When trying to manually access the stream URL (http://<IP>/<ID>/live/snapshot_720.jpg), it gives error 503.

I can temporarily fix the problem by powering off the netatmo (going to the fuse box and power it off for a few minutes), but after a few days, it stops working properly again.

Do you have any ideas what i can do about it?

thanks in advance.
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